Connor Brooke

As a Community Architect at Intero, I get the pleasure of helping clients build a company strategy and implement that…

With more than 1.7 billion social media users worldwide, it’s not surprising that most businesses are exploring its potential. They…

Yesterday Apple released an update to their iMac lineup of computers that nobody saw coming. While there have been rumors…

Stay for sometime at the airport or a station. Look at any person traveling. Check out what he carries. Not…

The rise of social media and smartphones has changed how consumers interact with supermarkets. In a market where prices can…

Traditionally, we think of BDRs as energetic, hungry, cold-calling machines. How can we get  prospect into taking a meeting? How…

One of the biggest challenges that business owners and marketers have in the early stages of operating their Pinterest business…

Rudyard Kipling once said: “If history were taught in the form of stories, it would never be forgotten.” Data is…

Dwell time is one of the most important, yet frequently misunderstood, site metrics. Many marketers put too much faith in…

Field service should be an integral part of your customer service strategy, and it can be profitable. Unfortunately, keeping a…

I’ve talked before about the way social media has changed things for businesses. Today we’ll look at how it can…

Andrew, Chris, Cody, Marcus, Dylan, JJ, Marquel, Nick, and Patrick all head out on a group date to meet the…

If you were to ask anyone who knows their way around cyberculture about the blogosphere, Technorati would undoubtedly be top-of-mind.…

Does your current marketing annoy your potential customers? Does it shout “Listen to me, give me your money!”? If your…

In customer service technical support, your staff’s ability to troubleshoot and diagnose problems for clients is a key component of…