Connor Brooke

Not every website is built to generate leads. A high-converting website is laid out with a good understanding of the…

Did you know July is Independent Retailer Month? It’s a month to recognize smaller, local retailers who put their hearts…

There are many different ways to apply the 80/20 rule. The law states that roughly 80% of the effects come…

Email is one of the oldest forms of modern communication. But it’s still so effective that companies continue to put…

Customer Relationship Management (CRM) can have many different definitions, and can sometimes cause confusion. Does CRM include correspondence before a…

As we’ve talked about before, not everyone will be happy with your success. Some people will be overcome with jealousy.…

Want to learn more about your customers’ needs and preferences? A customer survey can reveal countless ways to improve your…

I once worked in Japan. In many ways, it was an ideal job, and I was paid very well. But…

One of the hardest jobs you face as a warehouse manager is building a work environment that is both positive…

Netflix is a great company to work for. But you might not be able to handle the culture. Sure, it…

Are your customers successful and happy with your products and services? Are they telling their friends and business partners to…

It’s 2018 and the internet continues to be a growing market for anyone who wants to start an online business.…

In our estimation, the twenty year history of email marketing can be charted into three distinct time periods. Each time…

Marketing automation is a powerful way to keep in touch with your prospects and customers, especially via email. But the…

If you’re blogging for your business, you’re off to a great start. Blogging is an awesome way to gain more…