Can Ozdoruk

Contributor
3 Articles

Can is the VP of Marketing for Netomi, the world's most accurate AI for customer service platform. He been in SaaS Marketing since getting his MBA from USC. His insights on customer service and the benefits AI can provide the industry have been featured in publications like Retail Next, CustomerThink, G2, and Clutch.

Latest Articles By Can Ozdoruk

Can AI save telecom customer service?

Your wifi is out. You try resetting your modem. The reconnection attempt fails. Frustrated, you call the customer service department…

Can Ozdoruk
March 30, 2021
Customer Experience

Biggest Pitfalls with Customer Service AI…. And How to Avoid Them

Imagine you’re stuck in traffic on the way to the airport. You call your airline to see about getting on…

Can Ozdoruk
February 23, 2021
Customer Experience

2021: The Consumer and Brand Relationship Forever Changes

A look at the top 5 predictions for retail and ecommerce companies in the coming year McKinsey refers to the…

Can Ozdoruk
December 31, 2020
Customer Experience

Other Authors

Jay Leonard
Contributor
200+ Articles
Connor Brooke
Tech Expert
200+ Articles
James Spillane
Crypto Expert
200+ Articles
Alan Draper
Cryptocurrency Analyst
200+ Articles
Mohit Oberoi
Ecommerce Expert
200+ Articles
Alejandro Arrieche
Business Expert
200+ Articles
Dominic Kimani
Contributor
200+ Articles
Jimmy Aki
Contributor
200+ Articles
Kane Pepi
Contributor
200+ Articles
Michael Abetz
Contributor
200+ Articles