Bob Bennett, Author at Business2Community

Bob Bennett

Contributor
3 Articles

Bob Bennett is the CEO of EngageSmart and Invoice Cloud. Through its business units, EngageSmart operates across multiple industries, delivering digital engagement solutions that transform customer interactions into loyalty building opportunities. Bob launched EngageSmart after successfully leading Invoice Cloud to become the leading web based provider of Electronic Bill Presentment and Payment (EBPP) solutions, as measured by customer adoption. He has been building and managing successful companies and teams since 1988 when he formed his first business, MicroFridge, Inc. A few companies later, after leaving as President of Sage Payments in 2008, he formed Invoice Cloud, Inc. with his co-founders.

Latest Articles By Bob Bennett

3 Reasons SaaS is Critical for Online Payments

If you've ever purchased software for your organization, then you're likely familiar with the term SaaS, or Software as a…

Bob Bennett
October 21, 2020
Cloud Computing

5 Tips to Reduce Policyholder Churn (According to Research)

The insurance industry walks an often-challenging line. It’s a fast-moving and competitive industry with limited customer touchpoints. That means every…

Bob Bennett
September 19, 2020
Customer Experience

3 Tips for Improving Customer Engagement (and Why it Matters)

Customer engagement is about encouraging customers to take actions that drive beneficial results for them and your organization. Effective customer…

Bob Bennett
August 3, 2020
Customer Experience

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