Anand Janefalkar

Contributor
3 Articles

As Founder and CEO of UJET, Inc. (https://www.ujet.co/), Anand Janefalkar has 15 years of experience in the technology industry and has served as a technical advisor for various startups in the Bay Area. Before founding UJET, he served as Senior Engineering Manager at Jawbone, and also previously contributed to multiple high profile projects at Motorola.

Latest Articles By Anand Janefalkar

Keeping Remote Customer Support Teams Focused and Effective

Gone are the days when customer support agents are required to sit side-by-side. Remote work has become the norm for…

Anand Janefalkar
May 5, 2020
Customer Experience

Ensuring Optimum Customer Experience: Why Automation is the Key

The antiquated idea that automation will someday replace the human worker has long since been replaced by the realization that…

Anand Janefalkar
March 19, 2020
Customer Experience

Turning Customer Support into a Post-Holiday Revenue Driver

It goes without saying that regardless of industry or size, the majority of businesses view the holiday season as one…

Anand Janefalkar
January 20, 2020
Customer Experience

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