Should creating content for social media be included in your marketing plan? Some argue against it. Those who believe social media is no longer effective as a marketing tool are ready to explore other ways to connect with potential customers. However, many still see value in social media. They think that today’s social media content strategy is always changing, requiring content creators and SEO managers to adjust accordingly.
For the record, I am in the latter camp. I still believe in the power of social media to make a real difference online. Nevertheless, I recognise that times are changing. In light of that, here are three reasons social media content strategy continues to evolve:
Consumers Change
Marketers have known for a long time that consumers are always changing. This is why we see what are called ‘consumer fads.’ It’s also why there are advertising companies that focus on spotting and taking advantage of these trends. So, where do we stand with social media marketing?
Marketing Magazine says that research suggests only about 20% of all branded social media posts elicit some sort of reaction among consumers. The research data comes from a joint venture between two companies that utilised facial response software capable of determining individual reaction to stimuli. Not only did the research reveal apathy regarding branded content, it also demonstrated that social media users were largely uninspired by posts from friends. The solution, according to Marketing Magazine’s Charlotte McEleny is to create content that is purposely disruptive, shocking, amusing, or controversial.
Technology Changes
The internet is a wonderful and dynamic place that changes almost as quickly as the preferences of consumers. The latest technology to challenge that environment comes by way of wearables introduced by Apple, Intel, Samsung, Motorola, and others. This new technology will result in a new type of social media content capable of taking advantage of the GPS functions of wearables.
Exactly what this content looks like remains to be seen. After all, we still do not know exactly what types of functionality wearables will offer. Nonetheless, as soon as the industry has a better idea of what we’re dealing with, you can bet that social media content will begin to move in that direction.
Social Media Changes
Last but not least, social media itself changes. Anyone with a Facebook account knows how true that is. With some sites, the changes come so quickly that it can be hard to keep up with them. And with every change in a given platform comes a new way of reaching customers by way of posts designed to get their attention.
Within the arena of social media change is the reality that consumers can very quickly adopt a negative perception of a given social media channel. Again, Facebook is a great example. Every time Facebook CEO Mark Zuckerberg announces another platform change that alienates a large number of users, those users marginalise their Facebook use in deference to other platforms that they find more appealing.
No, social media is not the same animal it was 10 years ago. Nor will it be the same animal 10 years from now. As with anything else, it changes over time. That means your social media content strategy must also change to adapt to the evolutionary nature of the medium.