Considering that VoIP services allow you to make calls through the internet, it is a much more reliable and cheaper alternative to regular landlines, especially in Canada, where the cost of living is almost always on the rise. Reaching out to friends and family gets a million times easier when you replace a traditional landline with a phone that also allows you to text or video call anytime you want. 

However, with an increasing number of VoIP services for Canadian homes, it has become an uphill task to zero in on a legit VoIP provider who you can actually trust. 

Well, we have taken the burden off your shoulders and enlisted the top 10 best VoIP services for home phones in Canada, after considering their features, pricing, advantages, and limitations, for you to find the perfect communication tool. 

Our Pick for the Best VoIP Home Phone Canada 2022: Vonage

Vonage is easily the #1 VoIP service for home in Canada.

Here are the standout features of Vonage:

  • Vonage is available in over 60 countries, allowing you to connect with anyone you want instantly.
  • The tool also provides flexible buying options. This means you can either go for a 1-year contract or pay for their service without a contract, which will allow you to opt out at any moment
  • Setting up, installing, and activating Vonage VoIP home phone services is free.
  • Vonage is also available in a mobile app that works on both iOS and Android and gives you instant VoIP calling benefits even when you are on the go.

The 10 Best VoIP Home Phone Service for Canada 2022

Before we get into the details, take a quick glimpse at the best VoIP services for homes in Canada and their standout features:

  1. Vonage: Best VoIP Home Canada Overall
  2. Ooma: Top Pick For Call Blocking
  3. 8×8: Ideal For Visual Voicemail Display
  4. Ringcentral Office: Excels In Global Coverage
  5. Mighty Call: Perfect For Call Screening 
  6. Nextiva: Ideal For Unlimited Calling And Texting
  7. DialPad: Popular For Its Versatile Connections
  8. Intermedia Unite: Excels In Virtual Faxing
  9. 4Com: Perfect For Big Families 
  10. BT: Must-Have For People Who Need Installation Assistance 

The Best VoIP Service for Home Canada 2022: Reviewed 

Here is everything you need to know about our top 10 picks for the best VoIP providers for home Canada:

1. Vonage: Best VoIP Home Canada Overall

Vonage is one of the best VoIP service for home and is best known for fostering speedy connections and offering a reliable network that is accessible and ready to connect at all hours. The software specializes in both business and domestic communication, giving it a better chance of providing a global network for its users. 

You can use your current number to register for their service or get a totally new one. Vonage will also help you at every stage of the VoIP activation. The best part is that all Vonage features are backed by the protection of a risk-free 30-day money-back guarantee. Such is its popularity that it’s also one of the best virtual phone number US providers.

Vonage

Best Features

Here is what we love about Vonage, the best VoIP service for home international calls:

  • Global Network: Since Vonage has a global presence, you can call in up to 60 countries, depending on the plan you choose.
  • Affordable International Calling: International calling isn’t expensive anymore. Vonage lets you make international calls at standard rates.
  • Free Set-up: Set up your VoIP phone system for free. Starting from shipping to activation, everything is 100% free with Vonage.
  • Flexible Buying Option: Vonage allows you to purchase a plan with either a one-year contract or without a contract so that you have the flexibility to tap out whenever you want. 

More information about Vonage:

Best For Top Benefits Price Mobile Application Free Trial Integrations
Affordable international calling 1. Global network

2. Free setup

3. Flexible buying option

Starting at $9.99/month iOS and Android  14-day trial 20+

Pricing

Here are the prices offered by Vonage:

  • North America (domestic plan): Starting at $9.99/month
  • US and Canada 400 (limited domestic plan): Starting at $9.99/month
  • World Prime (international plan): Starting at $9.99/month
  • US and Canada 400 World Prime 400 (limited international plan): Starting at $9.99/month

Pros

  • Affordable plans
  • Flexible buying options
  • Available in 60+ countries
  • Free set-up and activation

Cons

  • Complex pricing 

2. Ooma: Top Pick For Call Blocking

One thing that distinguishes Ooma from traditional landline services is that it is loaded with contemporary features like call blocking and 911 alerts. And since you are making the call over the internet, the audio quality is far better and unaffected by network disturbances. Also, you don’t have to blindly trust Ooma’s claim that they provide the best audio quality; go ahead and listen to the recorded examples on their website. 

Moreover, Ooma is also one of the best VoIP providers Australia. What makes your experience even better is their money-back guarantee and free service. The only thing you have to pay for is the device itself and taxes (if applicable).

ooma

Best Features

Here is what we love about Ooma:

  • Emergency Number Alerts: In the time of an emergency, Ooma will automatically forward your address to the emergency department and alert you about any updates you receive from them. 
  • Call Blocker: Block spammers or telemarketers for good using Ooma. Only the calls that are actually important will come through.
  • Mobile App: Ooma VoIP home service comes with a mobile app that you can use to make calls from your home number when you are not home.
  • Amazon Alexa Integration: Ooma integrates with Amazon Alexa and allows you to check your contacts, voicemail, or place a call with a simple voice command.

More information about Ooma:

Best For Top Benefits Price Mobile Application Free Trial Integrations
Call blocking 1. Emergency number alerts

2. Call blocker

3. Amazon Alexa integration

Starting at $99.99 iOS and Android  60-day free trial 50+

Pricing

Here are the plans offered by Ooma:

  • Basic: $99.9 for Ooma Telo White and $0 for their service 
  • Premiere: $99.9 for Ooma Telo White and $9.99 for their service

Pros

  • Superior audio quality
  • Integrates with Amazon Alexa
  • Access call log and record online
  • Block telemarketers automatically

Cons

  • Many important features require a premium plan

3. 8×8: Ideal For Visual Voicemail Display

8×8 is popular for numerous reasons. For starters, its strict security measures ensure that none of your private details are leaked, and no online attacker can steal your data. On top of that, it also guarantees maximum uptime and seamless integrations with apps of your choice. This is the reason 8×8 is also one of the best virtual landline UK and the best VoIP home phone in the UK

The best VoIP service home feature of 8×8 is their customizable pricing. They not only offer pre-designed plans but also allow you to request a personalized quote based on your unique needs.

8x8

Best Features

Here is what we love about 8×8:

  • Visual Voicemail: 8×8 offers a visual interface for your voicemail to give you a glimpse into a list of all pending voicemails while you listen to the recent ones.
  • Limitless Audio Conferencing: Want to host a virtual meet with your friends and family? 8×8 allows you to invite up to 100 people to each audio and video conferencing.
  • Available in 48 Countries: Depending on the plan you choose, 8×8 lets you make international calls at standard rates in more than 48 countries. 
  • Unlimited Calling: If you are calling within Canada or the US, you get access to 8×8’s high-quality and unlimited voice calling feature. 

More information about 8×8:

Best For Top Benefits Price Mobile Application Free Trial Integrations
Voicemail display 1. Visual voicemail

2. Unlimited calling

3. Available in 48 countries

Starting at $15/user/month iOS and Android  30-day free trial 60

Pricing

Here are the plans offered by 8×8:

  • Small business phone system: $15/user/month
  • Voice, video, and chat for teams: $24/user/month
  • Advanced call handling and analytics: $44/user/month

Pros

  • Customizable plans
  • Visual voicemail interface
  • Music on call hold
  • Audio conferencing up to 100 people

Cons

  • Does not allow you to delete old chats or messages 

4. RingCentral Office: Excels In Global Coverage

RingCentral is best known for its all-in-one communication platform, which allows you to call, text, or even video with just one platform. One of their best features for home connections is their VoIP phones that offer cloud-based communication services. 

The best part is since RingCentral also covers all major business communication, you can use the same platform to run your business as well. 

RingCentral Office

Best Features 

Here is what we love about RingCentral Office, one of the best home VoIP Canada:

  • Global Coverage: RingCentral is available in more than 110 countries, meaning you can connect to your friends and family from anywhere in the world.
  • Reliable: RingCentral offers an unbeatable and reliable service with a guaranteed 99.99% uptime, so you don’t miss any important call.
  • Voicemail to Text: Another unique feature of RingCentral Office is that it transcribes all your voicemails to texts and forwards them to you right away.
  • Audio Conferencing: Want to start a group call with all your friends and spill all the tea for the week? RingCentral’s audio conferencing feature is all you’ll need.

More information about RingCentral Office:

Best For Top Benefits Price Mobile Application Free Trial Integrations
Global coverage 1. Reliable

2. Voicemail to text

3. Audio conferencing

Starting at $19.99/user/month iOS and Android  15-day free trial 200+

Pricing

Here are the plans offered by RingCentral Office:

  • Essentials: $19.99/user/month
  • Standard: $27.99/user/month
  • Premium: $34.99/user/month
  • Ultimate: $49.99/user/month

Pros

  • Multiple pricing options 
  • 99.9% uptime guarantee
  • Available in 110+ countries 
  • Voicemail to text transcription

Cons

  • Conference greeting messages cannot be customized

5. Mighty Call: Perfect For Call Screening

Mighty Call is one of the most popular VoIP phone services in Canada, especially owing to its world-class security, reliability, and remote access. It also offers a reliable payment processing system to ensure all your payments are deposited safely and on time.

Unlike other software, Mighty Call doesn’t require you to have any special hardware or additional phone system; you can get started with your phone or laptop. Its pricing is also pretty reasonable, and you don’t have to pay per feature. 

MightyCall

Best Features

Here is what we love about Mighty Call:

  • Caller ID: Get a caller ID for each caller to check if the call actually needs to be taken or if it can simply go to voicemail.
  • Call Screening: You surely don’t want unwanted numbers bothering you on your home line, right? That’s why Mighty Call provides a call screening tool to keep away unwanted callers. 
  • Multiple Device Compatibility: Whether you are using a softphone, mobile phone, web phone, or any other device, Mighty Call will work with all.
  • Customer Support: The best thing about MightyCall is its stellar customer support team that is available on call as well as live chat.

More information about Mighty Call:

Best For Top Benefits Price Mobile Application Free Trial Integrations
Call screening 1. Caller ID info

2. Call screening

3. Customer support

Starting at $12/user/month iOS and Android  7-day free trial Not revealed. 

Integrations allowed through API and Zapier

Pricing

Here are the plans offered by Mighty Call:

  • Small Teams: $12/user/month
  • Business: $15/user/month
  • Enterprise: $150/month
Pros
  • Affordable plans
  • Call screening
  • Caller ID display
  • Reliable customer support 

Cons

  • Comes with a learning curve 

6. Nextiva: Ideal For Unlimited Calling And Texting

Nextiva makes communicating with people around the world easier than ever. For starters, you get instant access to everyone internationally through phone, text, or video call. Another feature that really comes in handy is its powerful automation tools. 

Planning a lavish party but don’t have the time to reply to everyone personally? Use Nextiva’s auto-response feature to send out automated replies to similar queries. And since Nextiva is also available on mobile devices, you can use your home number even on the go. 

Nextiva

Best Features

Here is what we love about Nextiva:

  • Unlimited Calling and Texting: Missing your favorite ones? Nextiva offers unlimited calling and texting so that you can stay in touch with everyone you care about.
  • Call Pop: Call Pop is a unique feature of this tool that gives you information like the last call and calls the subject of a caller so that you can decide if you want to talk at the moment or not.
  • Easy Set up: Nextiva is built for everyone. Whether you are a tech genius or an amateur, setting up this tool is a breeze.
  • Secure Connections: Nextiva takes the security and protection of their customer data extremely seriously. That’s why their security protocols meet and exceed the standards set by ISO/IEC 27001 certification.

More information about Nextiva:

Best For Top Benefits Price Mobile Application Free Trial Integrations
Unlimited calling and texting 1. Call pop display

2. Easy setup

3. Secure connections 

Starting at $18.95/user/month iOS and Android  30-day free trial At least 23

Pricing

Here are the plans offered by Nextiva:

  • Essential: $18.95/user/month
  • Professional: $22.95/user/month
  • Enterprise: $32.95/user/month

Pros

  • Beginner-friendly
  • Next-level security
  • Easy to set up
  • Unlimited calling and texting

Cons

  • The mobile apps aren’t as efficient 

7. DialPad: Popular For Its Versatile Connections

Being a unified communication platform, DialPad is perfect for those looking for a home line with a global connection. The software is pretty flexible and does not require you to buy a separate phone system — you can use it directly on your smartphone or tablet. 

The best thing about this tool is its transparency about its pricing. The plans start at as low as $15/month, and you will know exactly what you are paying for, meaning no hidden charges anywhere in the journey. 

Dialpad

Best Features

Here is what we love about DialPad:

  • Versatile Connections: DialPad isn’t just designed for traditional phones; it works perfectly fine on your laptop, smartphone, or tablet too.
  • Cloud-based: Since DialPad is cloud-based, none of your information is stored on any physical server. This means you get remote access to your contacts and can use your number remotely as well.
  • 3-step Setup: Setting up DialPad is extremely easy. All you have to do is select your number, download the app and start calling.
  • Call Routing: Not available to receive the call on your home number? Easily route the call to any number of your choice when you are away.

More information about DialPad:

Best For Top Benefits Price Mobile Application Free Trial Integrations
Versatile Connections  1. 3-step setup

2. Call routing

3. Cloud-based

Starting at  $15/user/month Desktop, iOS and Android  14-day free trial 80+

Pricing

Here are the plans offered by DialPad:

  • Standard: $15/user/month 
  • Pro: $25/user/month
  • Enterprise: Custom pricing

Pros

  • Quick installation
  • Call forwarding
  • Versatile connections
  • High-quality audio and video 

Cons

  • Needs to work on its voicemail transcriptions

8. Intermedia Unite: Excels In Virtual Faxing

Intermedia Unite’s home phone services work in two steps. First, you need to choose a device of your choice or select from the range of phone systems and then configure the device with Intermedia Unite’s full-suite account.

What makes Intermedia Unite the perfect phone for your home is its integrated services. You can choose to use it for voice calling alone or integrate text messaging and video conferencing to it — the choice is yours.

IntermediaUnite

Best Features

Here is what we love about Intermedia Unite:

  • Virtual Fax: Virtual faxing simplifies document sharing by facilitating users to send or receive faxes on the web.
  • Screen Sharing: Screen Sharing allows you to get on a call with your friends and show a visual representation of what you are talking about. Planning events together and sharing memories has never been this easy.
  • Availability Settings: By setting your availability as busy or available, others in your home will be able to check if the home line is being used or not.
  • Voicemail Transcription: Intermedia Unite transcribes all your voicemails and sends them directly to your email or mobile app.

More information about Intermedia Unite:

Best For Top Benefits Price Mobile Application Free Trial Integrations
Virtual faxing 1. Virtual fax

2. Screen sharing

3. Voicemail transcription

Starting at $27.99 iOS and Android  30-day free trial Not revealed

Pricing

Here are the plans offered by Intermedia Unite:

  • Unite Pro: $27.99
  • Unite Enterprise: $32.99

If your requirements do not match the existing plan, you can also reach out to the sales team and get a custom quote.

Pros

  • Screen sharing
  • Virtual fax
  • Voicemail transcription
  • Availability setting

Cons

  • The call answering feature on mobile devices is a little buggy

9. 4Com: Perfect For Big Families

With more than 15000 active customers, 4Com is one of the most reliable VoIP services and provides the best VoIP phones for home use in Canada. The software provides nationwide installation support and a unique offer to buy you out of your existing contract in case you cannot afford to ditch your VoIP service provider.

They are best known for their HiHi3 phones that come with a removable touchscreen display and pre-installed Google Play, giving you instant access to any app you want. 

4com

Best Features

Here is what we love about 4Com:

  • Call Recording: Want to go back and cherish heartfelt conversations? Try the call recording feature by 4Com.
  • Family Solution: 4Com is a complete family solution. Even the most basic device can work for up to 10 people, whereas premium phones can support up to 100 people.
  • Mobile App: 4Com phone systems come with a mobile app (HiHi Connect and HiHi There) for remote call management.
  • 24×7 Support: 4Com truly offers reliable customer support. Problems can be reported 24×7 with guaranteed action within 24 hours.

More information about 4Com:

Best For Top Benefits Price Mobile Application Free Trial Integrations
Large families  1. Call recording 

2. Solution for the whole family

3. Mobile App

On request HiHi3 Connect (iOS and Android)  Not Available Not revealed

Pricing

4Com reveals its pricing only on requesting a quote. 

Pros

  • Call recording
  • Works for 100+ users
  • Get reliable support 24×7
  • Comes with a responsive mobile app

Cons

  • Non-transparent pricing

10. BT: Must-Have For People Who Need Installation Assistance

The 21st century is not the era of you following your phone. VoIP is changing the communication industry to make your phone follow you wherever you go. BT is another commendable VoIP phone service provider that easily integrates with any device of your choice, giving you the flexibility to make or take a call from anywhere.

BT also provides flexible plans and packages. You can either choose unlimited calls and messages or go for a limited plan so that you are only paying for what you absolutely need. 

BT

Best Features

Here is what we love about BT:

  • Future-proofing: The system is configured to get all updates completed automatically. And being cloud-based, it will make relocating in the future hassle-free.
  • Installation: Depending on the plan you choose, you can either get the system installed yourself or have an engineer do it for you.
  • Number of Users: Even the most basic plan by BT supports up to 99 users. So you can easily accommodate all your family and even close friends in one plan.
  • Virtual Geographic Numbers: Virtual geographic numbers resemble any regular local number with the only difference that their sole purpose is to connect a call to your actual number and facilitate cheap, long-distance calls. 

More information about BT:

Best For Top Benefits Price Mobile Application Free Trial Integrations
People who need installation assistance  1. Future-proofing

2. Easy installation

3. Virtual geographic numbers

Not revealed Desktop, iOS and Android  Not available  Not revealed

Pricing

BT does not have a generalized pricing plan. Instead, you must request a personalized quote.

Pros

  • Remote access
  • Virtual geographic numbers
  • Flexible buying options
  • World-class security 

Cons

  • Some users find it pretty expensive 

Best VoIP Providers for Home Phone Canada: Comparison Table

Would you like to skim through the major differences between our top ten picks within minutes? In that case, the following table is exactly what you need. It draws out the perfect comparison between the top VoIP providers in Canada across the most noteworthy parameters, such as top benefits, pricing, integrations, and the availability or non-availability of a free trial and mobile application.

VoIP Provider Best For Top Benefits Price Mobile Application Free Trial Integrations
Vonage Best overall 1. Global network

2. Free setup

3. Flexible buying option

Starting at $9.99/month iOS and Android  14-day trial 20+
Ooma Best for call blocking 1. Emergency number alerts

2. Call blocker

3. Amazon Alexa integration

Starting at $99.99 iOS and Android  60-day free trial 50+
8×8 Voicemail display 1. Visual voicemail

2. Unlimited calling

3. Available in 48 countries

Starting at $15/user/month iOS and Android  30-day free trial 60
RingCentral Office Global coverage 1. Reliable

2. Voicemail to text

3. Audio conferencing

Starting at $19.99/user/month iOS and Android  15-day free trial 200+
Mighty Call Call screening 1. Caller ID info

2. Call screening

3. Customer support

Starting at $12/user/month iOS and Android  7-day free trial Not revealed. 

Integrations allowed through API and Zapier

Nextiva Unlimited calling and texting 1. Call pop display

2. Easy setup

3. Secure connections 

Starting at $18.95/user/month iOS and Android  30-day free trial At least 23
DialPad Versatile Connections  1. 3-step setup

2. Call routing

3. Cloud-based

Starting at  $15/user/month Desktop, iOS and Android  14-day free trial 80+
Intermediate Unite Virtual faxing 1. Virtual fax

2. Screen sharing

3. Voicemail transcription

Starting at $27.99 iOS and Android  30-day free trial Not revealed
4Com Big families  1. Call recording 

2. Solution for the whole family

3. Mobile App

On request HiHi3 Connect (iOS and Android)  Not Available Not revealed
BT People who need installation assistance  1. Future-proofing

2. Easy installation

3. Virtual geographic numbers

Not revealed Desktop, iOS and Android  Not available  Not revealed

What Is a VoIP Home Phone, and How Does It Work?

VoIP stands for Voice Over Internet Protocol. This commercial communications technology allows calls to be made and received over the internet. 

Any phone that places and receives calls via the internet is a VoIP phone. There are four main features that come with residential VoIP services, including call waiting and forwarding, emergency calls, three-way calling, and voice mail hosted by the provider. 

VoIP phones don’t make use of standard twisted-pair copper wiring. The phone is connected to the internet via the same broadband cable plugged into a router or computer. This technology has become extremely popular, considering how affordable, simple, and readily available it is. 

VoIP phones internally transform calls into digital signals. This signal is then relayed to the person you’re talking to through the internet. The digital signal will be transmitted back into an analog signal at the other end and played over their phone’s speaker. They do not rely on physical exchanges as landlines do. 

Desk phones are linked to a VoIP service provider during setup to make calls. Additionally, since these calls are made online, any data, including call recordings, may be stored in the cloud and retrieved later. A VoIP home phone offers you better mobility, interoperability, and connectivity than a conventional hard-wired phone, which employs direct connection copper cables to provide telephone service. 

Benefits of Using a VoIP Provider in Canada

Here are the benefits of using a VoIP provider in Canada:

Cost-efficiency

The VoIP phone system will help Canadians save money. They will reduce your phone bill by 50%, depending on the type of service you opt for.

In contrast to VoIP, which only has monthly ISP fees, traditional phone lines generally charge by the minute for call time. Plenty of VoIP carriers offer cheap or even free calls. Additionally, since VoIP is mainly hosted in the cloud, you won’t need to spend money on bulky hardware to enable your employees to make calls from their laptops, desktops, or smartphones.

Voicemail to Email

Voicemail to Email is a function of VoIP systems that sends voicemails as audio files to email inboxes. Instead of contacting your voicemail service, this solution enables recipients to retrieve their voicemail recordings by smartphone, email, or any other device.

Typically, a voicemail to email service will empower you to listen to the recorded voicemail messages. However, some systems also provide customers the choice to have their voicemails transcribed, which recipients can read later. 

The objective of voicemail to email services is to increase voicemail accessibility so that all missed calls are correctly handled without interfering with your company’s workflow.

Integrations 

Your company most certainly makes use of a variety of other systems and technologies to improve operational efficiencies. VoIP interacts quickly and readily with a range of current business platforms. Most capable VoIP systems integrate with a client database, CRM, and payment methods, among other components of your company. 

That means you can enjoy VoIP’s advantages without changing your IT setup or software configuration. If you like the concept of having a client’s entire file appear on your desktop when they call, you will appreciate these integrated features. Since not all VoIP companies provide this level of integration, we recommend you shop around while exploring options.

Ease of Installation, Configuration, Maintenance

One of our favorite features of VoIP is how simple it is to install IP phones, even for those with less technical knowledge. Installing phone wires throughout your office does not require the services of experts. Instead, IP phones are almost plug-and-play. You can simply port your current business number by downloading an app or working with your VoIP software provider.

VoIP software also makes it extremely simple to add new users, and a web interface makes transferring, adding, or modifying your system’s settings a breeze. Due to its structural simplicity, maintenance is simple and hardly necessitates the help of a technician.

Lower International Calling Costs

VoIP helps businesses save money by handling long-distance calls like it treats local ones. Many traditional VoIP providers allow unlimited Canada-to-Canada calls if you use a Canada-based business phone number instead of charging companies for calls made outside their area code. 

Additionally, compared to traditional telecoms, most VoIP companies also provide lower prices for international calls, further increasing business savings.

VoIP Is A Contract-Free Service

One of the unique aspects of the VoIP sector is that clients are only charged for the services they utilize per month. The company can renegotiate the agreement’s terms before it expires to get better terms.

Apart from the fact that VoIP providers frequently charge less for equivalent phone company services, the absence of contracts could save a business thousands of dollars in phone costs. The ability to make regular payments eases the pressure of making large upfront expenditures and gives organizations the flexibility they need to operate successfully in today’s cutthroat market environment.

Unlimited Number of Lines

Every VoIP subscription includes unlimited lines, meaning you can make as many inbound or outbound calls as you want. Additionally, VoIP enables users to connect numerous devices to a single line. This implies that you can use the same number to make calls from any device. 

Like call routing, it can forward incoming calls simultaneously to a single device or every device. This will allow you to receive calls simultaneously on all your devices—desktops, mobile phones, and tablets. Plus, you can connect the same VoIP number to each of them. Those who frequently travel and cannot always use their work laptop will find this feature particularly appealing. 

How to Choose a VoIP Home Phone Provider in Canada?

There are many factors you need to take into account when choosing a VoIP solution for your home in Canada. The following are some of the most crucial ones.

Identify Your Business Needs

When choosing a VoIP system, be sure the service provider can support the growth of your business. Given the advent of mobile devices, choosing a VoIP platform with the most recent technology will give you an advantage over your rivals. 

Work with the VoIP provider you are considering to fetch information on issues like:

  • Which teams are making phone calls, and how frequently?
  • Which scenarios should your VoIP solution support?
  • What steps of the customer journey take place over the phone?
  • Do teams have any problems with their current phone services?
  • What applications does your VoIP solution need to be compatible with?

This will assist you in setting clear objectives for your new VoIP service.

Security

Even though security issues make headlines daily, it is something organizations neglect until it is too late. Like any other modern technology, your VoIP service is subject to several risks too. VoIP data travels across the internet, a public network that is not secure. 

When looking for an internet-based business phone system, look for features like end-to-end encryption, multi-factor authentication, strict privacy regulations, secure protocols, and more.

Plans and Pricing

The Canadian VoIP market features different service plans to pick from; some come with built-in features, pay-as-you-go plans, or even custom plans made just for you. There are also call plans with long-distance, unlimited local, or international calls. 

Find out if any particular terms or conditions might restrict the use of unlimited plans before choosing a plan. Ask about any return policies, usage restrictions, and cancellation costs. Examine the plans and pricing strategies of the VoIP provider you’ve chosen, pay attention to the fine print, and determine who offers the best bang for your buck.

24×7 Support

Your company’s VoIP will be the primary means for keeping in touch with your agents, clients, and other team members, so you need a system supported by integration, onboarding, training, and after-support services to keep you connected round the clock. 

It is customary for a business to experience issues during initial setup and third-party integrations. Additionally, dedicated customer assistance must be accessible at all times to address these problems. 

You may also require help with upgrades, maintenance, or when equipment fails, even after installing the service. So choose a VoIP product with dependable customer service.

Bandwidth

Good bandwidth is essential for a business to attract traffic. Depending on this bandwidth, you may or may not need to upgrade your internet subscription. Make sure every phone has a minimum upload speed of 0.2 Mbps and a download speed of 1 Mbps. 

Also, ensure your connection is solid and quick because VoIP depends entirely on the internet. Additionally, even with a strong connection, if your present VoIP provider isn’t performing properly, it won’t be able to generate traffic because of the inadequate bandwidth. So, choose accordingly.

Features

One of the most crucial factors to consider when contemplating whether to go ahead with a particular VoIP phone service is the feature set it comes with. Perhaps you require a VoIP provider that can expand with you as your company grows. Make a note of any VoIP requirements you may have.

This should include VoIP features that are essential to your regular communications. Value-added services such as call recording, music-on-hold, call queuing, virtual faxing, audio or video conferencing, and email messaging are non-negotiable. 

How to Use a VoIP Home Phone in Canada? 

Setting up a new VoIP service in Canada might come across as tricky at first, but it’s a simple process, made simpler with our explanation below. Companies like Vonage concentrate on delivering out-of-the-box configuration, which is about as straightforward as it gets. Here’s a step-by-step guide on how to use Vonage, or any competent VoIP provider Canada for that matter: 

Sign up

Review Vonage’s plans and pick one that matches your company’s needs to the T. Note that you can also go ahead with a free trial to open a Vonage account. Next, provide the required details, including your name, phone number, and email, and finish the payment process. While signing up, you can ask for a callback for support and further details.

Vonage sign up

Check the Information, then Change the Password

Open the Welcome email that will contain your user ID and a temporary password. Check your name, username, and other details to ensure they are correct. Click on the given link to reset your password. Pick a secure password to prevent cyberattacks on your company’s vital data.

Managing your Phone System

Now that you have successfully created a Vonage account, you can examine your call history and modify your account settings via an easy-to-understand web interface. This will also provide access to the main Admin Dashboard, Extensions, Users, Line Appearance, Phone Numbers, Conference Bridge calling, Virtual Receptionist, Call Groups, and more.

Vonage admin portal

Connect the Vonage to Your Home Phone

Vonage will send you your adapter or other equipment after signing up for an account. As soon as you have the Vonage receiver and IP-to-phone converter, all you need to do is put the Ethernet cord into the port marked with a globe icon and the phone cord into the port marked with a phone icon.

Vonage connect

Enjoy Vonage Home Phone Service

It’s up to you to install and set it up DIY unless you want to pay for professional installation. Once the installation is complete, you can immediately make calls from a mobile device, laptop, tablet, desktop, office phone, or home phone.

What Is the Best VoIP for Small Businesses in Canada?

RingCentral Office is the best VoIP service for home office in Canada. It is a cloud-based platform that enables organizations to interact with their teams and customers by utilizing VoIP for video, chat, and phone calls. 

It works best for scaling businesses looking for reliable centralized communications, with monthly fees starting at $29.99. RingCentral reviews frequently commend its extensive features and dependability, establishing it as a top business phone system solution. Conferencing, unlimited long-distance, auto-recording, and local calling are the solution’s core features.

RingCentral MVP is a completely integrated mobile-based phone system that keeps employees connected across many business and personal devices such as smartphones, computers, tablets, and phones. It offers a variety of subscription choices, which is perfect for companies seeking a reasonably priced and user-friendly phone service.

Are There Any Free VoIP Home Phone Providers in Canada?

Ooma is a well-known VoIP provider with reasonable costs and a free plan. You can configure a complete phone system with call forwarding, voicemail, call blocking, and other options to suit your needs. Ooma offers various packages for both home and corporate clients. 

Home phone customers can begin with a free plan; the only expense is for the phone system itself and any other necessary equipment to be up and running. 

The Basic plan, which is entirely free, includes HD audio, call forwarding, and other essential features. There are no long-term commitments or contracts with Ooma Office. This makes it simple for businesses to scale their office phone system with Ooma as their workforce grows. 

You may also tailor the service using this intuitive and simple cloud admin site, including customized greetings, hold music, and menus. It even provides a free mobile app for your iPhone or Android smartphone, not to forget that it also offers telephone customer service that is available round the clock, along with live chat, product tutorials, and other web tools.

Are VoIP or Home Phone Providers Secure?

Even though security threats are becoming more sophisticated by the minute, VoIP service providers in Canada are often safer than conventional phone networks. VoIP calls are made possible through packet switching, wherein the digital voice data is divided into labeled units known as packets. These packets travel to their destination after being dispatched through the network — the internet.

There is no fixed circuit, and the packets could travel via different paths. The packets are reassembled and rearranged once they reach the target node. And, like any other digital transmission, it can be intercepted if there are no proper security protocols in place. 

Using an app and service that provides encryption and better security is one method to reduce your privacy concerns as far as VoIP phone conversations and text messages are concerned.

Some business owners are enticed by inexpensive, plug-and-play VoIP phones and networks, but these “simple” choices expose you to security risks. In addition to the correct tools, ensure that your workforce is trained on how not to fall prey to phishing schemes.

Conclusion: What is the Best VoIP Home Canada?

Sure, we have mentioned the ten best home VoIP providers in Canada, but you only need one, don’t you? We recommend you go ahead with Vonage, our favorite VoIP provider Canada.

It has an impressive global network spanning over 60 countries, flexible plans, a 30-day money-back guarantee, flawless onboarding support, and zero setup costs. It also provides a handsome 14-day free trial and a mobile application compatible with both Android and Apple devices.

FAQs

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