twitter downtime report

Twitter suffered an outage yesterday that lasted at least 5 hours according to reports sent by users to the popular system status tracker Downdetector and Elon Musk blamed changes on the company’s “backend server architecture” for causing it.

The first reports about a downtime from users started to come in at 7:30 PM ET on 28 December and they started to pile up an hour later when over 10,000 users reported that they had issues with the social media platform.

No Official Comments Have Been Made by Twitter About the Outage Yet

Most of the users cited various issues with the web version of Twitter as few users reported problems with Twitter’s mobile app during the global outage. The most common issues included exceeded rate limits when attempting to log in and failed timeline refreshes. The rate limit issue typically occurs when a server can’t handle the volume of requests it is receiving.

The number of reports that Downdetector received started to drop around 3 hours later. Meanwhile, at midnight, the new owner and CEO of Twitter and Tesla (TSLA), Elon Musk, tweeted that the platform should “feel faster” after the changes the team made to its server architecture.

It appears that everything is working normally at the moment as few reports are being sent to Downdetector about Twitter glitches or downtimes.

Several attempts from top media outlets to reach out to a Twitter spokesperson have yielded no results. According to various sources, the company’s public relations and press teams have been dismantled during the recent wave of layoffs.

The official Twitter Support account did not publish any comments about the glitches at the time and has not provided any information about what happened as of today.

Change is the New Normal at Elon Musk’s Twitter

This is not the first time – and probably won’t be the last – that Twitter goes down or experiences glitches. However, experts have been warning that Musk’s decision to fire thousands of employees, including a big group of engineers and software developers, could cause some instability in Twitter’s systems.

Aside from server architecture, Musk has been making several changes to how the platform works and to the company itself. For example, he rolled out a new system for getting an account verified, a status that can now be earned by subscribing to Twitter Blue.

In the past, users who were considered “notable” within the Twitter community and in real life received a blue badge. They could either apply for it or the team selected them unilaterally.

Moreover, Twitter started to enforce anti-doxxing policies that included banning the accounts of journalists and other figures who intentionally revealed information about his whereabouts and other similar details on the social media platform.

Musk’s actions follow an agenda that allegedly fosters free speech within Twitter. His argument is that the platform has been used by government officials and ex-members of the leadership team as a tool to shape social narratives.

These arguments are mostly backed by the information contained in the so-called “Twitter Files” that reveal how top executives at the social media company handled sensitive matters such as COVID misinformation campaigns and the attack on the US Capitol that took place on January 2021.

Another priority for Musk at the moment is to make Twitter a profitable venture as he invested billions from his fortune and borrowed some to acquire the platform. These loans will likely increase the company’s financial expenditures to a significant extent.

Achieving this may not be easy for Musk in the near term as advertisers have been shunning the platform since he took over as they fear that the CEO’s seemingly erratic and unpredictable actions could backfire and hurt their brand images.

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