In a previous blog, we discussed the difference of using a PC repair shop versus partnering with a managed service provider (MSP). Waiting on a PC repair is time consuming and can cut productivity for days on end. When partnering with a MSP, management of the company’s computer infrastructure is off-loaded to an experienced support team. In addition, the vendor is proactively monitoring the infrastructure which allows customers to focus on generating revenue for the company without experience significant downtime. So, what are the benefits of partnering with a MSP? Let’s discuss.
What Is A Managed Service Provider?
A managed service provider is defined as a partner who monitors and manages a customer’s entire computer & network infrastructure. This need is rapidly growing, particularly within the small business sector. How often have computer issues hampered a business? The answer is probably quite a lot. We have come across customers who do not understand the value of a MSP. Think of a provider as a silent high-end IT team that performs tasks in the background without interrupting the company’s day-to-day operations. While all employees are focusing efforts on generating revenue for the company, the provider focuses on network up time, computer / server stability, and functioning applications. This allows all of the components of the business to run smoothly and prevents and prevents departments overlapping one another unnecessarily.
Benefit Of Outsourcing To A Managed Service Provider
A lot of businesses we partner with understand the importance of a dedicated IT team. We like to educate businesses we come in contact with to understand the cost difference of outsourcing the company’s IT services vs. an internal dedicated team. Internal teams are an expense a lot of company’s can avoid. For example, not only would an internal IT team require salary, but there may be costs associated with training, after-hours emergencies, and taxes. A lot business owners know these specific costs can escalate quickly. For example, a senior system administrator employee can cost a business anywhere from $80,000 – $100,000 per year in salary alone. The benefit of outsourcing can drop the salary down to $20,000 per year depending on what type of managed service is required. Think about that, that is a total savings anywhere from $60,000 – $80,000 a year. The simple answer is outsource when possible to save on costs and allow the external IT team to manage the entire infrastructure.
When partnered with a managed service provider, the business maintains the ability to focus on the core revenue streaming side instead of worrying about the computer’s system. As a business ourselves, we truly believe it is in the best interest for our customers to be able to focus on the core business, while outsourcing the entire computer infrastructure to a MSP. Are you currently with a MSP? We’d love to hear from you!
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