Voice over Internet Protocol (VoIP) phone systems have made an incredible surge in popularity over the last few years as the demand for affordable, secure global communication channels has increased. As wireless technology grows and the use of mobile devices explodes, companies who have already switched to VoIP systems are discovering that their decision is paying off, big time. 2015 is poised to be “The Year of VoIP” as businesses flock to this type of technology, and the market for such services grows. (Source)
Price and Performance
The VoIP equipment is identical to traditional wired telephone networks as far as the phone, headset and receiver are concerned. The difference is in the way the users are connected. Rather than through hard-wired phone lines, VoIP utilizes an Ethernet connection (wired or wireless) on a private network. Due to the nature of a private network, VoIP channels are more secure when encrypted. No longer reliant on cell towers or wire causeways, VoIP technology provides a performance level above that of previous voice-communication technologies. The connection allows for mobility, integrated applications, number portability, as well as rich media and heightened sound quality.
VoIP systems are easy to install, as they are included on an already existing high-speed Internet network, and this integration helps keep the price low. In addition to a simple set-up, which is usually just “plug-and-play” VoIP services are easy to troubleshoot and don’t require any additional training to use as all of the hardware is the same. While more popular among commercial businesses, VoIP services also extend affordable options for residential customers using their existing high-speed Internet modems. (Source)
Unlike early versions of some existing voice and video services directly over the Internet, VoIP services allow users to have a local number though additional charges for long-distance calls. This is an incredibly attractive option for those with connections outside of the country or who travel for business. For those who move frequently (on a permanent or temporary basis), having access to their “home phone” no matter where they are, limits the hassle of having to change numbers constantly.
Focusing on Security
When compared to traditional landlines,VoIP technology has several additional security features which makes it especially appealing for companies (or individuals) who deal with sensitive data or hold confidential meetings over the phone. VoIP networks can be hosted on a private server which can be outfitted with additional security measures in order to protect and encrypt the data which is transferred through it. Because VoIP networks do not rely on traditional phone lines, they are not as vulnerable to eavesdropping by competitors or government entities.
In 2015, it is predicted that VoIP will drastically eliminate the remaining landlines, which have been vulnerable to security breeches and outside wire tapping. Increased security is a large draw for companies looking to transition to alternate communication options. VoIP increases mobility while enhancing security, better preventing companies from fraud, corporate espionage, or data leaks. VoIP networks can be separately monitored at an internal level, allowing a business to better control who has access to the administrative properties. (Source)
The Digital Transition
As the decline of the landline phone continues, in 2015, VoIP is positioned to see considerable growth in market-share for global communications. Due to the cost-effectiveness of the service, the rising demand for mobility, and the need for better security, VoIP technology is telecommunication’s rising star. Providers and users who are looking for a better digital solution for voice communication are turning to VoIP en masse.