Enterprises across consumer goods, B2C and B2B believe that customer experience can be an edge to attract and retain…
Customer Experience
Tag Archive: #unified communications
Picture this: A screen with four applications open, arranged in windowed tiles so you can still access the other…
Customer Experience
Integrating Skype for Business and contact center systems enables banks and other financial institutions to experience the myriad benefits…
Customer Experience
In order to stay afloat, I had to sink our ship. It was a daunting decision, but as the…
Leadership
According to a report by the U.S. Bureau of Labor Statistics, Millennials are on track to make up more…
Communications
Bring your own app to work to improve the organisation of your working day. As a Marketing Executive, your…
Mobile & Apps
In this unified communications case study discover how the introduction of a unified communications system enabled historic brand Dr…
Communications
Ask anyone outside of HR about internal communications best practice, and they’ll think of the corporate newsletter. It’s a…
Human Resources
The IT department is the engine that keeps a company running smoothly and manages the data that drives growth…
Strategy
The Battle for Brand Consistency: Getting Departments On-Board and Building Internal Brand Advocates
Get buy-in from all your company’s departments and safeguard the future of your products and services by promoting brand…
Branding