Tag Archive: #telesales

A Painful Call with an SDR (And How to Fix It)

I download and read a lot of content from all kinds of vendors that may have something to do…

James Spillane
February 23, 2016
Sales Management

Building An Inside Sales Team Through Outsourcing: Getting It Right

When it comes to creating or reforming sales operations, the phrase “outsourcing Inside Sales teams” seems to come up…

Connor Brooke
April 28, 2014
Sales Management

Effective Call Scripts & the Power of Your Tone

We’re certainly not advocates of scripts but from time to time a business does need to have a script…

Jay Leonard
September 5, 2013

How to Improve an Agent’s Telesales Confidence

In order to keep sales figures in the call centre high, agents must feel confident in their ability to…

Jay Leonard
August 9, 2013
Sales Management

How to Increase Telesales Conversions

The vast majority of call centre guides focus on the skills and tactics required to address complaint handling, scripting,…

Jay Leonard
April 22, 2013

The 12 Forms of Call Reluctance INFOGRAPHIC

When it comes to prospecting one of the most oldest and most reliable forms has been telemarketing  or more…

Jay Leonard
February 25, 2013

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