Would you believe me if I told you that you don’t need to spend a single cent to support…
Small Business
Tag Archive: #support
If a team member falls short or doesn’t complete their work on time, who is at fault? The immediate,…
Leadership
Not too long ago, I had a suggestion from a member of my team to provide the sales team…
Leadership
“Strategy without execution is meaningless. Execution without engagement is impossible.”– Me Sounds pretty profound, doesn’t it? When you read…
Strategy
Evaluating the pros & cons of the Facebook Messenger bot platform as part of your business’ chatbot strategy So,…
Facebook
What can a guy nicknamed Uncle Johnny teach us about future of customer service, even if his prime business…
Customer Experience
Microsoft’s support for Windows XP has officially ended. Those systems still running XP are vulnerable to hackers accessing data…
Tech & Gadgets
Can you name any current political leader who is held in high esteem? This is difficult because most political…
Leadership
Forget everything you once thought you knew about delivering tech support. Technology has changed and consumers’ needs and expectations…
Tech & Gadgets
It’s time to remove Windows XP, upgrade, and move on. We published an earlier article about XP’s end of…
Tech & Gadgets