Introduction to Social CRM It must be a dream of any customer-centric company to have a magic crystal ball…
Tag Archive: #Social CRM
Today LinkedIn has already changed the way organizations Recruit, Market, Sell and Learn: 1. Recruit. LinkedIn is a must…
Within the next three years, the Customer Relationship Management (CRM) software industry is expected to grow to a $36.5…
Now more than ever, social media and content marketing are driving business branding and lead generation campaigns. Social media…
There are many things that we need in life and in this day an age you don’t have to…
As one of the first major events of the year, the Consumer Electronics Association’s 2014 International CES kicked off…
“Above all else, sales is about establishing relevance. If you could somehow ensure that you’d be in front of…
According to this CMSWire article, Dreamforce 2013, the world’s largest software conference run by Salesforce.com, was expecting 70,000 to 90,000 attendees. There are now…
Some may consider delivering customer service over social as hype. But there’s no question it is fast becoming a…
Indirect sales account for more than 70% of global business. It was once thought that the internet would drive…