Tag Archive: #service management – Page 2

How to Give Your IT Department a Good Name

Much of what we do in our IT departments is done for no one to see. Similar to those who…

Connor Brooke
May 2, 2017
Business Innovation

The Future of Facility Management

When it comes to the future of facilities management, “connection” is the keyword. People outside your organization are develop specialized…

Connor Brooke
March 16, 2017
Strategy

10 Tips to Optimize Your Service Desk

We’ve all been there -- something goes wrong and you need the service desk to solve the problem so you…

James Spillane
February 10, 2017
Business Innovation

Redefined By Continuous Delivery and Service to the End User

“If your time to you is worth savin'; then you better start swimmin'; or you'll sink like a stone; for…

Jay Leonard
June 21, 2016
Business Innovation

Outsourcing With a Reason

When choosing to outsource a current product or service to an external supplier, a main objective is to maintain at…

Connor Brooke
January 30, 2016
Strategy

Reserved: Get More Out of Your Meeting Rooms

In practice, meeting rooms are not always used to their full potential. For example, installing digital signage screens next to…

Connor Brooke
December 22, 2015
Strategy

A Step Toward Shared Processes: From One Tool to One Department

During the process of making the procedures of various supporting departments uniform, one department often takes the lead. Here, we…

Alan Draper
August 7, 2015
Business Innovation

Service Management Grows Increasingly Important for Enterprises

Service management has always been a mission-critical component of business operations, but it’s one area that’s getting increased attention as…

Alan Draper
January 6, 2014
Strategy

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