There is this defining moment in one of my all-time favorite chick flicks when Kathy Bates’ character, Evelyn Couch…
Human Resources
Tag Archive: #Senior management
Four words crossed my mind the other day regarding customer service. I call them the four Cs of customer…
Customer Experience
Managers often have to deal with the most difficult situations in the workplace and are given a significant amount…
Leadership
Seeing a project through to successful completion takes everyone involved. While champions for the content and process are needed among…
Leadership
Market research today finds itself in somewhat of a quandary. Mostly, it is a field that is trying to…
B2B Marketing