Remember the ‘but you are free’ technique? When you ask someone to do something, be sure to include the…
Strategy
Tag Archive: #postaweek2013
In collaboration with author Gary Hamel and the Management Innovation Exchange (The MIX), SAP launched a crowd-source initiative which poses the question: “What…
Books
The 1993 HBR article ‘Customer Intimacy and Other Value Disciplines’ argued that every company had to become champions of…
Strategy
I’m behind in my reading. More than 30 unread books are sitting on my office shelves and another one…
Books