Agent: “How can I help?” You: “Well, it’s a long story…” According to research, telecom companies saw a 57%…
Customer Experience
Agent: “How can I help?” You: “Well, it’s a long story…” According to research, telecom companies saw a 57%…
The world of technology is under construction forever, and however, hard we try there is no pushing it into…
Few retailers are successfully executing on all of their omnichannel initiatives. Even with today’s technologies, it’s hard to tell…
Did you know companies that adopt omnichannel marketing strategies retain 89% of their customers on average? That number drops…