Tag Archive: #Omni-Channel – Page 3

Webrooming and Showrooming: Helping or Hurting SMBs

Online shopping may not be quite the kiss of death that brick-and-mortar retailers initially feared. In fact, web-savvy shoppers may…

Jay Leonard
May 19, 2014
Consumer Marketing

How to Protect Your Company from a Data Breach

According to Forrester, 25% of all companies encountered a significant data breach in the last 12 months, the average cost…

Alan Draper
May 2, 2014
Infographics

Reaching Out to Millennial Shoppers

As a business owner, it's crucial to be able to evolve and adapt along with changing times. Just because your…

Connor Brooke
April 30, 2014
Consumer Marketing

Mining for Data in the Social Media Warehouse

At this point, it’s no secret that marketers love and loathe data. Similarly, it’s no secret that people shamelessly share…

Jay Leonard
April 4, 2014
Social Media

Relevance Isn’t Just an Algorithm

Within a few short years the retail experience has gone from walking in a store or maybe ordering via catalog…

Alan Draper
March 10, 2014
Customer Experience

How to Satisfy Your Customer Loyalty Cravings

It is very evident that our shopping habits are changing. For our custom and loyalty, shoppers expect to be waited…

Alan Draper
February 20, 2014
Loyalty Marketing

Embracing Mobile & the Omni-Channel Retail Model

This holiday season, we will likely be the subjects of vast amounts of marketing through a variety of different channels…

Alan Draper
November 18, 2013
Marketing

The CPG Industry’s Product Identity Crisis

Brands know that success is dependent on their ability to engage consumers across the path to purchase, but that’s easier…

Alan Draper
August 14, 2013
Infographics

Perfecting the Omni-Channel Experience

British business mogul Richard Branson probably knows the importance of customer service better than anyone. Having endorsed more than 400…

Connor Brooke
June 25, 2013
Consumer Marketing

3 Big Trends Impacting E-Commerce Customer Service

E-Commerce is big business as consumers continue to make the most of online and mobile shopping.  What’s really interesting is…

Jay Leonard
April 29, 2013
Customer Experience

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