Tag Archive: #negative online reviews

How to Turn Negative Online Reviews into Marketing Wins

Have you ever faced a situation when you encounter a negative comment? Well, If you have then no need…

Alan Draper
July 16, 2019
Online Marketing

10 Reasons Why Your Business Must Manage Its Online Reviews

Social proof is not just a marketing buzzword. Before buying a new product, visiting a store or even choosing…

Jay Leonard
March 12, 2018
Digital Marketing

5 Ways Bad Reviews Are Good For Business

No one likes a bad review. Business is personal, whether we like it or not. And it’s especially personal…

Connor Brooke
April 29, 2017
Online Marketing

Is Your Customer Service Letting Your Company Down Online?

What was the last time you had an excellent customer service experience, whether it was in-person, over the phone…

Alan Draper
January 28, 2016
Customer Experience

Reputation Management: Handling Negative Reviews

Websites like Yelp, Google+ Local, and Angie’s List allow users to review and tell their experience they’ve had with…

Jay Leonard
October 26, 2012
Online Communities

Make A Good Name For Yourself

I recently heard an ad on the radio for a company that was promising to improve your online reputation…

James Spillane
August 28, 2012
Customer Experience

Negative Comments? It’s our Time to Shine

Thirty-eight percent of companies are unprepared to deal with social media crisis according to a recent survey by the…

Frank Strong
July 11, 2012
Social Media

Why Marketers Need To Pay Attention To Online Reviews

A new study shows that 80% of online customers change their mind about making a purchase after reading negative…

Jay Leonard
September 12, 2011
Online Marketing

Stay Informed, Sign Up for Our Exclusive Newsletter!

By signing up you agree that you have read our privacy policy.
You’re now signed up!