When you think about “digital transformation” in the past few years, it probably comes to mind as a business…
Customer Experience
Tag Archive: #messaging
Customer service of the highest quality and customer service of the same standard has now narrowed down to key…
Customer Experience
Keeping churn rate to an absolute minimum is a priority for businesses in order to achieve and sustain growth.…
B2B Marketing
The “smartphone revolution” has truly changed the way consumers interact with brands. From discover and search to purchases, the…
Mobile & Apps
Your reputation is what people say about you when you’ve left the room. That begs the question – do…
Customer Experience
The most basic question in the sales process is, “why should I buy this?”. The best sales reps have…
Sales Management
In a world with enough content to allow any one person to choose the facts that they want, maintaining…
Non-Profit Marketing
We live in a technology-driven society, and successful organizations need to provide customers with innovative products and features that…
Business Innovation
There are a million reasons why you might want to email or message a stranger on the internet. For…
Communications
Evaluating the pros & cons of the Facebook Messenger bot platform as part of your business’ chatbot strategy So,…
Facebook