Tag Archive: #loyalty programs

6 Creative Branding Trends for 2023 – Building Your Company Identity

The art of branding is a cornerstone for success. Whether you’re a small startup or a seasoned medium-sized enterprise,…

Nicole Kolesnikov
November 2, 2023
Statistics, Facts & Data

Best Loyalty Programs for 2021

Naturally, customers want to feel special as they make purchases from businesses. Fortunately, business owners now provide loyalty programs…

Chanakya Kyatham
January 6, 2021
Loyalty Marketing

Why Customer Loyalty Programs Often Fail Before They Begin

Connecting the Dots between CX and EX To create customer enthusiasm that leads to brand loyalty and brand ambassadors,…

Jay Leonard
July 27, 2016
Loyalty Marketing

7 Ways To Build Customer Loyalty That Lasts

There are over 3.3 billion customer loyalty program memberships in the US. That’s an average of 29 per household.…

Connor Brooke
March 17, 2016
Loyalty Marketing

Return Policy Makeover: How Best Buy, Sephora, Zappos Transform a Common Transaction

Research shows easy return policies lead to more purchases, but also to other surprising shopper behaviors. Instead of lenient…

Connor Brooke
March 1, 2016
Loyalty Marketing

What Any Business Can Learn From Starbucks’ Loyalty Program Shift

Starbucks did a super smart thing last week. In case you missed it, the coffee giant changed how My…

Connor Brooke
February 28, 2016
Customer Experience

Customer Loyalty Programs Are Not Just About Rewards

Many retailers make the mistake of focusing on transactions over interactions. They get so caught up on getting customers…

James Spillane
October 1, 2015
Customer Experience

Consumer Advice for 2015: Your Brand’s Loyalty Program is the Wrong Way Round

One of the most startling findings in “State of the Customer Journey 2014,” was the dramatic gap that is…

Jay Leonard
January 6, 2015
Customer Experience

How To Get The Highest ROI During The Back-to-School Season (Infographic)

After the holiday season, which brings in $601 billion in sales, back-to-school shopping is the second-largest shopping season of…

James Spillane
August 18, 2014

3 Game-Changing Retail Trends You Should Be Paying Attention To

Talking about retail and where the industry is heading is always exciting. This week, we’re thrilled to have some…

Connor Brooke
July 16, 2014
Consumer Marketing

Making Greener Marketing Choices – The Future of Local Business

Small and local businesses are constantly struggling to balance cost efficiency with social good and sustainability. It’s easy to…

Alan Draper
May 27, 2014

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