We’re living in an era many historians are calling “The Information Age.” Rapid technological advancement, especially in computing, has…
Strategy
Tag Archive: #knowledge sharing
When I developed my forecasting model in the early 1980s, I could see that a digital revolution would unfold,…
Business Intelligence
For progressive companies, customer support is now a critical element of an integrated marketing plan. When a customer has…
Customer Experience
How can you build a better organization in which the best and brightest people want to work together to…
Books
In a recent post, we discussed four common misconceptions of community health. These misconceptions stem from organizations not understanding…
Online Communities
What is company culture? Look around you – company culture encompasses everything from your office layout, to the way…
Strategy
The introduction of the Internet, social media, and mobile has changed the way companies – large or small –…
Online Communities
Knowledge management in its most basic format is the exchange of information. But within that exchange are two distinct,…
Marketing
Asking a question is a simple act, but has the potential to unlock vast amounts of information and knowledge.…
Human Resources
From physical workspace (remote vs. open office plans) to shared values and goals, your workplace is probably comprised of…
Strategy