Tag Archive: #julien rio

The Appeal of a Call Deflection Strategy

When you think about “digital transformation” in the past few years, it probably comes to mind as a business…

Julien Rio
November 28, 2020
Customer Experience

The Flexibility of Messaging for Customer Service

Customer service of the highest quality and customer service of the same standard has now narrowed down to key…

Julien Rio
October 19, 2020
Customer Experience

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