Tag Archive: #improving performance in customer service

Why You Can’t Afford Not to Integrate Your Business (Though it is a Small Business)

Unnecessary, expensive, too complicated – you might find yourself using these phrases as justification for not integrating your business…

April 27, 2016

Small Business

Indifference Is What Stops You From Performing Better In Customer Service

I would like to give credit to Jun Loyaza, whose recent post “3 Ways Helpdesk Indifference Will Kill Your…

August 21, 2015

Customer Experience