Tag Archive: #helpdesk software

Picking the Best Online Helpdesk Tool For Your Small Business

Despite the growth in popularity of SaaS tools over the past decade, an overwhelming number of small and medium…

Jay Leonard
January 13, 2016
Small Business

The Future of Social Media And What It Means For Businesses

The future of social media is evolving and consumers have increasingly turned first and foremost to digital media, both…

Jay Leonard
April 26, 2012
Social Media

Excellent Customer Service Is Good For Business

Every company should focus on providing excellent customer service. When you promote Agent-Customer relationships in your support methods and tools,…

Connor Brooke
April 23, 2012
Customer Experience

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