Tag Archive: ##customerloyalty – Page 4

Developing Customer Loyalty

Customers are constantly bombarded with sales and service information to such an extent that it is increasingly difficult to maintain…

Connor Brooke
August 28, 2014
Customer Experience

How To Get The Highest ROI During The Back-to-School Season (Infographic)

After the holiday season, which brings in $601 billion in sales, back-to-school shopping is the second-largest shopping season of the…

James Spillane
August 18, 2014

Move Over United, Comcast Customer Experience Debacle Goes Viral

There are at least a dozen ways to create a customer service nightmare, but none will get you there faster…

James Spillane
July 17, 2014
Customer Experience

The Dark Age of Customer Service

If you’re reading this post, chances are you view customers as the most vital ingredient to your business’ success. Yes,…

James Spillane
July 7, 2014
Customer Experience

How to Reduce Your Company’s Churn Rate

Relevant customer data and communication approaches are key There’s no denying that customer churn can slow the growth of a…

Connor Brooke
May 20, 2013

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