Tag Archive: ##customerloyalty – Page 2

The Next Step for Loyalty Programs: Don’t Just Acquire, Engage

When you think of a Ferrari, you think of beauty and power. But what if the stunningly-crafted exterior housed a…

Connor Brooke
November 18, 2016
Loyalty Marketing

Why Telecoms Fail at CX – and How to Get It Right

Industry leaders are well aware that telecom companies routinely receive poor marks and feedback from customers about service and experience.…

Alan Draper
October 6, 2016
Customer Experience

8 Ways to Follow Your Customer’s Data Trail

Understanding your customers’ likes, wants, what makes them tick — these are the insights you can use to spur customers…

Alan Draper
June 17, 2016
Loyalty Marketing

Millennials & Mobile Banking: Shaking Up Traditional Banking

There are 80 million Millennials in the U.S. alone. Individuals born between 1980 and 2005 are increasingly having a major…

Connor Brooke
June 5, 2016
Ecommerce

The Difference Between Legitimate and Icky Celebrity Tributes in Social Media

With the untimely passing of Prince, social media was again festooned with content of dubious merit, with brands of all…

Jay Leonard
April 26, 2016
Social Media

5 Web Trends You’d Better Ditch If You Want Increased Customer Loyalty

The Internet is crammed full of awesome technology and interesting interactive tools. While design trends change as fast as public…

Jay Leonard
March 27, 2016
Web Design

Dream Big to Drive Loyalty

Loyalty programs are everywhere. According to a study by COLLOQUY, the average household in the US has over 21 loyalty…

Jay Leonard
January 31, 2016
Loyalty Marketing

More = Better? The Impact of Twitter Expanding its 140 Character Limit on Your Business

If you use Twitter’s DM feature, you are probably aware that you have the option to send messages that are…

Jay Leonard
January 27, 2016
Twitter

This Customer Success Thing

If you are a Customer Success professional or just an evangelist of it, you likely get what Customer Success is…

Jay Leonard
January 6, 2016
Customer Experience

3 Reasons Why Your Customers Disappear

One of the most frustrating things for any business owner is losing a customer. However, when you know the reason…

Alan Draper
November 26, 2015
Consumer Marketing

4 Tips to Set Your Company Apart

In today’s crowded small business environment, it may seem like it is harder than ever to stand out from the…

Jay Leonard
October 31, 2015

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