Today’s shopper behavior changes create an opportunity to quickly pivot and turn new recruits into tomorrow’s best customers. Chances…
Marketing
Tag Archive: ##customerloyalty
Today, we witness a vast customer service reformation driven by IT service providers, customers, and vendors. The classical models…
Customer Experience
The antiquated idea that automation will someday replace the human worker has long since been replaced by the realization…
Customer Experience
Many people envision launching their own businesses, driven by their unique ideas and aspirations. Are you an entrepreneur looking…
Startups
There are three key areas to target when scaling a B2B business. These are customer targeting, conversion and retention.…
Strategy
Today, customer-centric strategies have taken a critical role in the success of a business and undoubtedly only those who…
Customer Experience
“Ignorance is bliss.” Or so they say. BUT, if you are responsible for the health and well being of…
Customer Experience
Why Being Generous in Your Business Will Result in More Loyal Customers Have you ever noticed feeling compelled to…
Customer Experience
Gaining momentum and building its reputation as the summer version of Black Friday, this year’s Amazon Prime Day is…
Ecommerce
1. The best-performing companies kept their reply time below 1 minute and also handled cases in one touch, even…
Customer Experience