The new rules of effective marketing now requires that content is part of the strategy conversation in almost every…
Content Marketing
Tag Archive: #customer service and social media
These days community building seems to have a major focus on Social Media. How to attract followers in their…
Online Communities
You’ve probably heard about Hasan Syed’s purchase of a promoted tweet to blast his frustration to British Airways’ 302,000…
Customer Experience
Companies are investing more time and money into creating and maintaining a social media presence—and if you offer any…
Customer Experience