Influencer marketing is one of the most effective marketing channels. At least 90% of the Influencer Marketing Hub survey…
Social Media
Tag Archive: #customer service
Live chat has become the preferred method of communication for many customers wanting to contact brands with questions or…
Customer Experience
Customer experience and attention to security are vital to a company’s success, but companies that don’t properly plan risk…
Marketing
The point of starting a business is to provide a solution in the form of either a product or…
Small Business
If customer service agents are the backbone of your customer support, it’s important to make sure they’re onboarded correctly…
Customer Experience
Businesses should now be more aware than ever that simply monitoring social media while trying to improve a brand’s…
Branding
So you’ve nailed your website, invested in marketing and your site is getting an exciting number of visitors. Time…
Ecommerce
Do you wanna know a secret that will help keep your business safe from security breaches? I bet you…
Cybersecurity
Interacting with automated response systems when contacting a business for customer service is commonplace in today’s world––whether it’s via…
Customer Experience
Whether it’s speed, convenience or a personal touch, customer service principles are timeless. However, how these principles play out…
Customer Experience