Tag Archive: #customer relationship management – Page 4

Bringing Predictive Analytics Into Your CRM Program

Predictive Analytics isn’t all math; some of its basic concepts can deliver huge gains from any Customer Relationship Management program. Growth-focused…

Jay Leonard
January 27, 2015
Business Innovation

Warning: Why the CRM System You’ve Got Is Failing

Noticing that your business isn’t running as smoothly as it should could mean that you have a CRM failure. Sometimes…

Jay Leonard
January 15, 2015
Business Intelligence

Is the Data in Your CRM a Ticking Time Bomb?

Customer relationship management (CRM) has moved from specialist term to buzzword, and now, into the core of business. According to…

James Spillane
January 15, 2015
Big Data

The Only Way to Save Your CRM From Failure

The Customer Relationship Management (CRM) system is now a central focus of many businesses. The CRM is responsible for holding contact details,…

Connor Brooke
November 6, 2014

Understanding Marketing Automation and CRM

Recently, I was giving a presentation to a potential client of our customer relationship management (CRM) application, when he asked…

Jay Leonard
August 7, 2014
Marketing Automation

Customer Relationship Management in the New Digital World

In today's digital world, it is vital for you to manage your relationships with your customers systematically by taking advantage…

Connor Brooke
July 23, 2014
Customer Experience

How is Customer Engagement Technology Different From CRM and Customer Experience?

Customer Engagement technology is distinguished from CRM and Customer Experience technologies in that it focuses on a specific aspect of…

Jay Leonard
July 1, 2014
Customer Experience

CRM Software – Waiting to Invest is Costly

When it comes to making an investment, intuitive software has long provided a relatively stable market to capitalize upon. While…

Connor Brooke
June 4, 2014
Customer Experience

Most Businesses Lack What Most Customers Want and They Don’t Even Know It

While almost every company claims they’re easy to do business with, most fail to recognize how far behind they are…

Jay Leonard
February 27, 2014
Customer Experience

Tips to Grow Your Business in 2014

53% of Americans consider starting their own businesses, but many give up shortly after they begin. We all know that…

Connor Brooke
January 15, 2014

5 Myths About CRM Software

Customer relationship management software is often viewed as a necessary evil. It is the something that is better than nothing,…

Jay Leonard
January 2, 2014
Cloud Computing

Stay Informed, Sign Up for Our Exclusive Newsletter!

By signing up you agree that you have read our privacy policy.
You’re now signed up!