Tag Archive: #customer relationship management – Page 3

Crunching Big Data for Operations Management

For decades businesses have been using data in some way or another to improve their operations. For instance, an IT…

Connor Brooke
June 19, 2015
Big Data

Mobile Marketing for Customer Relationship Management

A recent IBM technology trends survey indicated that mobile devices could increase the productivities and efficiencies of organisations. This study…

Connor Brooke
June 12, 2015
Marketing

5 Hidden Gold Mines in Your CRM to Improve Sales Performance

5 tips and tricks to improve sales performance with CRM CRM can be complex software, but the things it enables –…

James Spillane
April 29, 2015
Sales Management

The 5 Best Complaints From A Sales Team

Nobody likes hearing sales complaints but handled well, they’re a great indicator of how your team’s performing – and how you…

Connor Brooke
March 23, 2015
Sales Management

CRM: It’s a Way of Life, Not a Software System

By building a CRM culture from its roll-out, your organisation can avoid a costly failure and keep the spreadsheets at…

Alan Draper
March 16, 2015
Business Intelligence

More Than a Nickel Back: Why Chad Kroeger Is Actually a CRM Supremo

Nickelback’s Chad Kroeger wouldn’t call himself a CRM strategist. But there are at least five principles any e-marketer can learn…

Connor Brooke
March 10, 2015
Strategy

What’s the Difference Between Traditional CRM, Social CRM, and CXM Software?

Within the next three years, the Customer Relationship Management (CRM) software industry is expected to grow to a $36.5 billion…

Jay Leonard
March 9, 2015
Customer Experience

5 High-ROI Marketing Tools That Rescue the Customer Journey

Only 2% of customers buy on their first visit – these marketing tools will get them to complete the customer…

Connor Brooke
March 7, 2015
Marketing

The Top 5 CRM Implementation Mistakes (and How to Avoid Them)

While a new CRM implementation has the power to transform your business, if implemented incorrectly, it can end up crippling your…

Jay Leonard
February 24, 2015
Business Intelligence

What We Can Still Learn From Old School Sales Guys

The greatest salespeople aren’t always the greatest CRM experts…and it doesn’t always matter. Every sales department has one. And, sadly,…

Alan Draper
February 22, 2015
Sales Management

Motivate Your Sales Team with CRM: Here’s How…

Motivate your team to get the most from your CRM and sales department by understanding that it’s about the process…

Jay Leonard
January 30, 2015
Sales Management

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