They say the customer is the king, and I agree 100%. Without customers, you don’t have a business no…
Customer Experience
Tag Archive: #customer relationship management
COVID-19 has turned the business world upside down. The crisis will bring some companies to the edge, and unfortunately…
Sales Management
As the CEO of a customer relationship management software company, I’ve seen thousands of successful CRM installations over the…
Customer Experience
Your patrons have shared their data all last year through clicks, subscriptions, customer service requests, sales inquiries and more…
Small Business
Many times people confuse sales with the closing. Closing a sale is not a sale, it is part of…
Sales Management
Working in the customer success industry can be stressful and full of pressure. Sales just landed a big deal,…
Customer Experience
As a Value-Added Reseller, your goal is to drive business value through point-of-sale products. Communicating those values is crucial…
Sales Management
It’s been 55 years since President John F. Kennedy proclaimed the inaugural Small Business Week. The annual event recognizes…
Small Business
Are you a small business owner? The 2016 State of Small Business Report revealed many truths about small-to-medium businesses…
Books
Image Credit: Jeff Sheldon / Caption: Know where your customers spend their time Data is all-important when it comes…
Digital Marketing