They say the customer is the king, and I agree 100%. Without customers, you don’t have a business no…
Customer Experience
Tag Archive: #customer relations
Most of the time when people think about lead generation and making new sales, they think about reaching out…
Sales Management
Customer retention and customer loyalty are often touted as the absolute keys to building a business that is successful…
Customer Experience
Do you know that both Google and Facebook know who you are, what you browse and what ads you…
Customer Experience
These days, “talking about our relationship” means more than it used to. Now, it spells game-changing opportunity. For many,…
Business Innovation
Like it or not, your customers have the power in your relationship with them. Not only do they make…
Consumer Marketing
Logistical efficiency is defined as how smoothly an enterprise conducts its operations. Typically logistics is all about the movement…
Product Management
Shhh. You might not be running a top-secret business, but there are times when absolute discretion is required. But…
Communications
In a recent IBM survey of over 1,700 CEOs from more than 60 countries, online customer communities ranked second…
Online Communities
As entrepreneurs, we are relentlessly faced with selling our business to keep ahead of the curve. It feels like…
Social Media