Tag Archive: #customer experience

Spam Calls: Important Things You Need to Know

Millions of Americans no longer answer phone calls from unknown numbers for fear of illegal robocalls. Unsurprisingly, a recent…

Jason Smith
January 17, 2022
Communications

Looking For Better Marketing Ideas? Channel Leonardo

Take Leonardo da Vinci. Please. Yup, the guy who painted the Mona Lisa and The Last Supper. He was…

Mark Armstrong
January 13, 2022
Marketing

How to Reach a Global Audience Using Effective Translation

Organizations of all sizes realize the benefits of searching beyond the borders of their own countries to find customers.…

David Ciccarelli
January 11, 2022
Marketing

The Ultimate Guide to Your Brand’s Successful Change Management in 2022

While the only constant thing people go through in life is change, it has often proved to be uncomfortable.…

John Ejiofor
December 28, 2021
Strategy

10 Influencer KPIs to Monitor

Influencer marketing is one of the most effective marketing channels. At least 90% of the Influencer Marketing Hub survey…

Aleh Barysevich
December 26, 2021
Social Media

9 Things High-Performing Marketers Do Differently [Study]

Salesforce published its seventh annual State of Marketing report this year. It was based on a survey of 8,227…

Frank Strong
December 19, 2021
B2B Marketing

6 Ways to Get Your Team on the Same Page

The success of a company depends on its team. 92% of U.S. employees confess that their collaboration at work…

Yuri Vedenin
December 15, 2021
Human Resources

The Benefits of Live Chat for Brand and Customer Relationships

Live chat has become the preferred method of communication for many customers wanting to contact brands with questions or…

Jason Smith
December 1, 2021
Customer Experience

5 Steps to Social Media Success

So you’ve probably seen the insane results that brands are getting through leveraging the power of social media marketing.…

Matt Janaway
November 16, 2021
Social Media

How to Elevate Customer Experience in a Digital World

A positive customer experience used to mean a smile, a firm handshake, and a kind word — but not…

Kristen Herhold
November 11, 2021
Customer Experience

Leveraging Email Validation for an Improved Customer Experience

Email marketing is there, and it’s not going away very soon. It’s still a very potent means of reaching…

Efrat Vulfsons
November 4, 2021
Customer Experience

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