Tag Archive: #customer expereince

The Future of Marketing: Digital Marketing as a Game Changer

There is no question that 2020 has been a pivotal year in history, but how it will affect the…

Bjorn Radde
May 30, 2021
Digital Marketing

Define Your Customer Journey with CRM

Having a concrete understanding of your customer journey helps your marketing campaign on so many levels. In this blog,…

Connor Brooke
May 2, 2018
Customer Experience

How to Craft the Perfect Brand Experience

Branding. The step beyond marketing that establishes how your customers will interact with you and the experience they will…

Connor Brooke
August 14, 2017
Customer Experience

Pushing the Cart Along

The shoppers experience starts the moment they enter your online store. From that instant their expectations have been set,…

Jay Leonard
May 19, 2017

Do You Really Need a Customer Experience Manager?

Strong customer experiences are essential for the success of many businesses. Whether the experience reduces the customer churn rate…

Connor Brooke
November 16, 2016
Customer Experience

Marketing vs. Selling: Defining the Two for Better Training and a Better Customer Experience

It’s the age-old question that still troubles many companies: are your teams marketing or are they selling? While marketing…

Jay Leonard
October 22, 2016
Customer Experience

We Are in the Age of the Customer

Customers have never had so much power. The rapid adoption of technologies, such as search engines, social media and…

James Spillane
July 25, 2016
Customer Experience

My (Kid’s) Generation: 5 Ways Today’s Tweens Are Changing Retail

With an estimated spending power of $200 billion, tweens are influencing household decisions and reshaping much of retail. How…

Jay Leonard
April 30, 2016
Consumer Marketing

Elevating the Customer Experience Through Social Channels [Infographic]

From what they’re eating for breakfast to their thoughts on current events, people are increasingly turning to social media…

Connor Brooke
March 10, 2015

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