Tag Archive: #customer data

Enterprise’s Cheat Sheet For a Sustainable GDPR Compliance

With the rollout of the General Data Protection Regulation or GDPR policy by the European Union back in 2018,…

Rakesh Soni
July 29, 2021

8 Reasons to Move Your Contact Center to the Cloud

Often considered a company cost center and the Rodney Dangerfield of departments, contact centers have historically been overlooked and…

Tricia Morris
September 21, 2020
Customer Experience

What Happens When Your Customer Records are Not Linked Across Your Business Systems?

Big data is all the rage these days. Businesses are frantically investing millions in demographics, psychographics, behavioral, lifestyle, and…

Farah Kim
August 19, 2020
Big Data

Where Business Cards Give You an Edge

If you follow the Gary Vee notion of business cards being “pointless,” you’re the one missing the point. Even…

Adam Goulston
July 7, 2020

Swiping Right or Left: Brands Still Leave Impact with Ads that are Unclicked

How do you know if your digital advertising is furthering your brand image? Data metrics can show whether people…

Chris Hubble
February 27, 2020

Put Your Customers at the Heart of Your Data Strategy

Data, data everywhere, but no relevance in sight. Are you struggling to make sense of your customer data and…

Mike Rowan
February 8, 2020
Digital Marketing

Why Customer Product Data is the Key to Unlock Your Business Potential

Did you know that 90% of the world’s data was created over the last three years? That presents evidence…

Connor Brooke
September 25, 2019

The Future of Customer Experience Isn’t Omnichannel

Few would argue with the fact that organizations committed to delivering exceptional customer experiences need to be where their…

James Spillane
May 13, 2019
Customer Experience

Owning the Client More Directly

Customer data is your company’s most valuable asset. It helps you improve your business operations by providing insight into…

Alan Draper
April 25, 2019
Customer Experience

How to Use Transactional Email Data to Improve Acquisition Marketing

Procter & Gamble, who coined the phrase ‘the consumer is boss’ well over a decade ago, now has a…

Alan Draper
November 13, 2018
Email Marketing

Focus on Building Lasting Customer Relationships this Small Business Week

It’s been 55 years since President John F. Kennedy proclaimed the inaugural Small Business Week. The annual event recognizes…

Connor Brooke
April 26, 2018
Small Business

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