If you’re a business owner who regularly interacts with customers, the chances are good that, at some point, you’ve…
Social Media
Tag Archive: #customer complaints
You know the feeling: You’ve done everything you can to satisfy an unhappy customer when you find a rambling,…
Customer Experience
We all know the damage an angry social media mob can do to a company’s reputation. Just take a…
Customer Experience
The internet can be a great tool for your business; your brand can be spread far and wide, opening…
Public Relations
Retaining customers and generating repeat sales is both cheaper than acquiring new customers and is absolutely vital to the…
Marketing