Tag Archive: #client communication

7 Ways to Strengthen Client Relationships and Increase Lifetime Value

There is no doubt that clients are critical to the growth and success of your business. Creating new client…

Connor Brooke
June 24, 2019
B2B Marketing

Should Your Small Business Use eCommerce Chatbots?

The Pros and Cons of Conversational Commerce Conversation is a core part of the buying process, whether you’re asking…

Connor Brooke
February 14, 2019

4 Effective Ways To Tell Clients They’re Wrong

Let’s face it: nobody likes to be wrong. But sometimes clients aren’t as receptive to the bad news as…

Connor Brooke
August 28, 2017

The Attention Deficit Age and How to Survive it

Long acknowledged by psychologists and other experts, society is running up a huge ‘attention deficit’. Much of this deficit…

Connor Brooke
March 1, 2017

Want To Be Heard? Communicate Fewer Messages, More Often

“Over-communicate” is a misnomer. It sounds negative. It sounds excessive. Suppose I said, “Listen, Grace, you over-communicated with the…

Alan Draper
February 28, 2017

5 Fundamentals for Building Client Relationships That Last

As the late American businessman and founder of Walmart, Sam Walton, once said: “There is only one boss. The…

Connor Brooke
June 30, 2014
Customer Experience

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