Tag Archive: #chatbots – Page 2

Top 5 Trends in Social Media Marketing for 2020

Another decade is ending and a new one begins. It’s time to stop marketing like it’s 2010 and step up…

Jay Leonard
December 19, 2019
Social Media

Meeting Growing Customer Demand for a Greater CX

The standards for a great customer experience are changing — that’s obvious. While customer appetite for personalized, 24/7 customer service is growing,…

Connor Brooke
November 1, 2019
Customer Experience

AI: When to Play It Safe and When It’s Risky Business

Thirty-five years ago, times were much simpler – the first IBM PC had recently hit the market, smartphones didn’t exist…

James Spillane
September 3, 2019
Customer Experience

Are Chatbots Reliable to Communicate with Modern Workers?

The increase of chatbots in the modern workplace requires IT leaders to create conversational platform strategies that ensure effective solutions…

Connor Brooke
August 28, 2019

AI Critical For Brand Strategy

AI has become the go-to technology for businesses to be able to connect with their audiences, in the right manner.…

Jay Leonard
August 20, 2019

2019 Marketing Trends Check-In

We are now half-way through 2019 and we are skating toward 2020. It’s time to get serious about marketing strategies…

Alan Draper
July 12, 2019

Why Chatbots Should Diminish Costs Without Diminishing Headcount

Every day, I hear about a different chatbot on the market. It's a crowded space, with lots of noise and…

James Spillane
June 18, 2019
Customer Experience

Top 5 Digital Transformation Trends for 2019

Digital transformational changes are driven by an organization's productivity and operations to achieve their goals faster and better. Moreover, digital…

Jay Leonard
May 3, 2019
Customer Experience

Chatbots Have Taken Over Banking, So Now What?

Key takeaways Since 2016, global banks have led a gold rush towards the implementation of automated chatbot technologies, spurred by…

Connor Brooke
February 25, 2019

Why Facebook Messenger Banned My Page & What I’m Doing About It

Guys, this is pretty embarrassing. Last month I got banned by Facebook Messenger because too many people were blocking my…

James Spillane
February 21, 2019

2019, What’s Good? 3 Trends That Are Blowing Up

When discussing trends, it can be easy to fall into the trap of discounting continuing trends and only focus on…

Connor Brooke
February 20, 2019

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