Tag Archive: #chatbots

Automated Customer Communication: A Look Ahead at 2022

Digital communication technologies have tremendously evolved from human interaction to automated communication during the past decade, causing a shift…

Oren Todoros
October 13, 2021
Customer Experience

As Technology Becomes More Futuristic, Are We Craving the Simplicity of the Past?

The world is fascinated by the potential of the future. Over 25 years ago we were enamoured by the…

Sumit De
July 9, 2021
Customer Experience

Scale Your SaaS Business With Chatbots

We’ve all heard the classic Christmas tale of Santa’s workshop. A magical place where presents are made for every…

Hanna Barabakh
June 16, 2021

Chatbots In Customer Service – Everything You Need To Know!

The COVID-19 pandemic has changed customer service significantly. Outstanding online customer support is more important than ever. Chatbots can…

Stephanie Falkner
May 26, 2021
Customer Experience

What Is Conversational AI and How Does It Work?

Artificial intelligence (AI) isn’t just a buzzword anymore. Its uses span far and wide, from search engines, machine translations,…

Mitul Makadia
April 28, 2021
Business Innovation

The Best Ways to Step Up Your Online Business Growth: The Ultimate List

With over 1.7 billion websites, the web has become an overcrowded space. To stand out from the crowd, you…

Shane Barker
April 22, 2021

Can AI save telecom customer service?

Your wifi is out. You try resetting your modem. The reconnection attempt fails. Frustrated, you call the customer service…

Can Ozdoruk
March 30, 2021
Customer Experience

Biggest Pitfalls with Customer Service AI…. And How to Avoid Them

Imagine you’re stuck in traffic on the way to the airport. You call your airline to see about getting…

Can Ozdoruk
February 23, 2021
Customer Experience

Why Companies Should Invest In Conversational AI Now

Artificial intelligence has reached a stage where people can effortlessly interact with automated systems or conversational interfaces such as…

Stephanie Falkner
December 15, 2020

3 of the Most Effective Ways to Improve Customer Experience Using AI Chatbots

No business can afford to upset their customers. And to keep your customers happy, you need to deliver what…

Shane Barker
August 7, 2020
Customer Experience

5 Marketing Strategies for Promoting your Online Business

Congratulations on building the website for your online business. The next task would be to make money with it.…

Priyanka Desai
June 2, 2020

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