The world is fascinated by the potential of the future. Over 25 years ago we were enamoured by the…
Customer Experience
Tag Archive: #chatbots
We’ve all heard the classic Christmas tale of Santa’s workshop. A magical place where presents are made for every…
Marketing
The COVID-19 pandemic has changed customer service significantly. Outstanding online customer support is more important than ever. Chatbots can…
Customer Experience
Artificial intelligence (AI) isn’t just a buzzword anymore. Its uses span far and wide, from search engines, machine translations,…
Business Innovation
With over 1.7 billion websites, the web has become an overcrowded space. To stand out from the crowd, you…
Ecommerce
Your wifi is out. You try resetting your modem. The reconnection attempt fails. Frustrated, you call the customer service…
Customer Experience
Imagine you’re stuck in traffic on the way to the airport. You call your airline to see about getting…
Customer Experience
Artificial intelligence has reached a stage where people can effortlessly interact with automated systems or conversational interfaces such as…
Communications
No business can afford to upset their customers. And to keep your customers happy, you need to deliver what…
Customer Experience
Congratulations on building the website for your online business. The next task would be to make money with it.…
Marketing