Tag Archive: #building a chatbot

What Are The Best Practices in Bot Development?

If you happen to be a growing company with a focus on latest technology – chatbots or simply bots…

Connor Brooke
July 7, 2018
Tech & Gadgets

Don’t Confuse Speech Recognition with Natural Language Understanding When Talking Bots

Do you remember a scene in Star Trek IV in which Scotty picks up the mouse of a 20th…

Connor Brooke
July 27, 2017
Customer Experience

Why You Can’t Just Convert FAQs Into a Customer Service Chatbot 1:1

As companies are exploring the use of customer service chatbots, one of the first candidates of content that come…

Jay Leonard
July 17, 2017
Customer Experience

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