Tag Archive: #build a social business

Whats Wrong with Employee Advocacy?

There has been a lot of talk around employees speaking for their brand on their personal social media networks.…

James Spillane
August 5, 2014
Social Media

Types of Online Communities (and the Importance of Onions!)

If taking steps towards becoming a social business is in your strategy for 2014, you may be considering developing…

Jay Leonard
March 16, 2014
Online Communities

33% of CEOs Worry They Are Out of Touch With Customers: Building a Better Customer Experience.

According to this new 2013 study from IBM, C-suite leaders say that in the next 3 – 5 years,…

Connor Brooke
October 8, 2013
Customer Experience

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