Tag Archive: #brand loyalty

Digital Trends Changing Advocacy and CRM in 2020

The year 2020 once seemed so far away — with flying cars, robots, video calling and even smart homes.…

Michael Gullan
February 11, 2020
Digital Marketing

How Brand Advocacy Programs Are Proving to Be the Best Investment Your Business Can Make

In the digital age, with fleeting customer attention, businesses and brands are looking for new ways to engage with…

Alan Draper
November 12, 2019

Why Brand Values Should Affect Everything From Product Flows to Performance Reviews

Defining your brand values and practicing them ardently can have a huge impact on your business Novarize was still…

Jay Leonard
October 9, 2019

Can E-Commerce Websites Benefit from a Blog?

E-commerce sites face some stiff competition on the world wide web. Every year new merchants join the online community,…

Jay Leonard
October 1, 2018

Newsflash: Some Brands Don’t Believe the Customer Is Always Right

I love food. So much, in fact, that in the right setting and given the right circumstance, I will…

Jay Leonard
September 19, 2018
Customer Experience

3 Ways Live Chat Can Boost Business Outcomes

In the past few years, live chat has become increasingly popular for organizations, from enterprise software providers to retailers,…

Connor Brooke
August 30, 2018
Customer Experience

Brand Affinity 101: Everything Businesses and Marketers Should Know [Infographic]

When it comes to business-customer relationships, most marketers instinctively aim to build and establish brand loyalty. It is one…

Connor Brooke
May 3, 2018

Going Beyond Conversions: 5 Indispensable Tactics for Creating a Loyal Customer Base

Breaking into the vastly crowded world of ecommerce is an intimidating task, especially when you are looking up at…

Connor Brooke
April 16, 2018

The New Brand Loyalty [Infographic]

Brand loyalty is dead. Well, at least the way your grandparents practiced it. Before 1950 there were a lot…

Jay Leonard
August 29, 2017

The ROI of Influencer Marketing

Digital marketers and PR professionals know that consumers these days pay less attention to a brand’s message unless it…

Steven Tulman
February 27, 2017
Online Marketing

Why Telecoms Fail at CX – and How to Get It Right

Industry leaders are well aware that telecom companies routinely receive poor marks and feedback from customers about service and…

Alan Draper
October 6, 2016
Customer Experience

Stay Informed, Sign Up for Our Exclusive Newsletter!

By signing up you agree that you have read our privacy policy.
You’re now signed up!