Tag Archive: #brand customer service strategy

4 Things to Consider When Planning Your 2018 Customer Service Strategy

Some businesses feel at least a step behind their customers when it comes to customer service. If this is…

Connor Brooke
December 15, 2017

10 Ways to Attract Clients Through Kindness

Why Being Generous in Your Business Will Result in More Loyal Customers Have you ever noticed feeling compelled to…

Jay Leonard
October 9, 2017
Customer Experience

How To Use Social Customer Service To Improve Your Business

Jay Baer is no stranger to social media and customer experiences. In fact, he is the brainchild behind Convince…

Alan Draper
May 29, 2017
Expert Interviews

7 Simple Strategies for Improving Your Customer Service Quality

It seems like you can never be good enough at customer service. Even when you think your business is…

Jay Leonard
March 1, 2017
Customer Experience

The Fastest Way To Lose Business – And How to Avoid it

This core element of running a business is critical to ensuring your customers stay happy – and loyal –…

Connor Brooke
September 7, 2016

British Airways Sponsored Tweet: Customer Service Is Critical

You’ve probably heard about Hasan Syed’s purchase of a promoted tweet to blast his frustration to British Airways’ 302,000…

Connor Brooke
September 9, 2013
Customer Experience

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