Tag Archive: #b2b2c

Why eCommerce Listening and Benchmarking is Critical for Brands

In a span of only a few months, the online commerce space leaped years forward, to name a couple…

Boaz Grinvald
August 7, 2020
Ecommerce

Email Marketing Automation & Boosted Productivity with Validation Tools

Are you ready to take a step forward? Email marketing automation can help you do it faster. Even though…

Jay Leonard
July 26, 2019
Email Marketing

The $500,000.00 Phone Call and Why Quality Customer Service Matters

The Half Million Dollar Call: A few months ago, I got a phone call from one of my customers.…

Jay Leonard
December 12, 2015
Customer Experience

Are the Right Employees Handling Your Customer Support?

Customer support is the backbone of every company. We have written how important it is to offer quality customer service,…

Alan Draper
December 12, 2015
Customer Experience

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