Tag Archive: #Avaya

The Right Communications Tech Helps Reality TV Star Grow his Business 14x

Carlo’s Bakery is a century-old Hoboken, New Jersey shop. Owned by the Valastro family, Carlo’s Bakery makes artistic confections…

James Spillane
March 18, 2014
Communications

Three Obstacles to Using Skype or Google Hangouts for Business Meetings

There’s no shortage of freemium ways to communicate: Skype, Google+ Hangouts, Facetime, and many many more. But for businesses…

Jay Leonard
March 17, 2014
Communications

Survey: Two-Thirds Of Millennials Hate Their Company’s Technology (Slides)

Being in the social media field, I work with a lot of Millennials. Sometimes, they are as just as…

Alan Draper
February 25, 2014
Trends & News

Five Reasons Why WhatsApp Isn’t Ready For Big Business

By now, you’ve probably heard whassup about WhatsApp, why both Facebook and, apparently, Google would be willing to spend…

James Spillane
February 21, 2014
Mobile & Apps

The Lego Movie is a Perfect Parable for Modern Business Collaboration

The Lego Movie, which I saw this weekend, is an extremely-fine film for adults as well as kids. Besides…

Jay Leonard
February 10, 2014
Communications

Five Ways the Sochi Olympics Wifi Hacking Story Is Overblown

NBC News warned earlier this week that visitors coming to the Sochi 2014 Olympic Games would be “hacked within…

Alan Draper
February 6, 2014
Mobile & Apps

The 5 Best (IMHO) Comedians to Come Out of Second City

If Saturday Night Live is the major leagues of sketch comedy, then Second City is its Triple-A farm team…

Alan Draper
January 23, 2014
Social Buzz

Five Unique Ways that Midsize Firms Deploy Unified Communications

Small businesses are easy to picture: a mom ‘n pop retailer, for instance, or a scrappy startup. Large enterprises…

Jay Leonard
November 12, 2013
Communications

The Nine Killer Enterprise Features of iOS 7

I came across a great SlideShare deck over the weekend entitled, “The iOS 7 Apple Event for the Enterprise –…

Jay Leonard
September 23, 2013
Mobile & Apps

Five Things I Love And Hate About The iPhone 5S

I’m an iPhone 4S owner who, until this week, had convinced myself that my next phone would be an…

James Spillane
September 20, 2013
Mobile & Apps

Contact Centers are NOT Cost Centers – They’re Your Best Money Makers

The name of the customer service game used to be efficiency and costcutting. Not anymore. Today’s companies increasingly recognize…

Alan Draper
September 18, 2013
Customer Experience

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