Tag Archive: #automation – Page 5

Best Practices for Workflow Automation in a Contact Center

Getting work done in a contact center isn’t as simple as you think. The average worker spends 28% of their…

Connor Brooke
March 2, 2019
Customer Experience

What the Digital Workplace of the Future Will Look Like

Artificial intelligence, automation, and machine learning technology are taking over manufacturing, service work, and many other essential business tasks, moving…

Jay Leonard
March 1, 2019
Human Resources

Changes in Manufacturing: How Will Different Generations Adapt?

We categorize everything, from subgenres of music to which foods are the healthiest. But most categorization occurs between generational differences…

James Spillane
February 16, 2019

What to Expect From Robotic Process Automation in 2019 [Infographic]

Technology continues to play a huge part in business development and innovation. In addition, artificial intelligence along with growing investments…

Connor Brooke
January 9, 2019
Infographics

Tesla Is Redefining the Customer Experience

One of the harsh realities of this fast-paced digital world is that almost everything we buy is out of date…

James Spillane
November 16, 2018
Customer Experience

5 Ways Brick & Mortar Retail Can Be More Competitive Through Modern Facilities Management

The phrase “retail apocalypse” is so widely used these days that it even has its own Wikipedia page. The phrase…

Alan Draper
August 30, 2018
Business Innovation

RPA vs. Traditional Automation – What’s the Difference? [Infographic]

We, as a generation and mankind recently outlined a critical milestone in our progress. Not too long ago, a robot…

Connor Brooke
August 29, 2018
Infographics

Automation: Flex Your Brain To Keep Your Job

As automation becomes more and more prevalent, it’s easy to see why so many people are becoming worried that they’ll…

James Spillane
August 10, 2018
Business Innovation

Why Compliance and Customer Experience Are Vital

Companies are increasingly turning to automated solutions to navigate the demands of quality customer experience transactions. However, this new communication…

Connor Brooke
August 7, 2018
Customer Experience

3 Ways Retail Sales Will Be Transformed By The IoT and Automation

The internet of things (IoT) has been growing steadily, with connected home devices invading our living rooms, internet-ready wearables adorning…

Alan Draper
June 29, 2018
Business Innovation

Intelligent Automation’s Impact on the Future of Business

Almost every industry today is welcoming in new colleagues in the form of artificial intelligence. From finance to healthcare to…

Connor Brooke
May 3, 2018
Business Innovation

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