Tag Archive: #AI-powered chatbots

Best Practices for Workflow Automation in a Contact Center

Getting work done in a contact center isn’t as simple as you think. The average worker spends 28% of…

Connor Brooke
March 2, 2019
Customer Experience

AI-Powered Chat Brings Conversational Business Intelligence to Your Fingertips

It’s a well-known fact that data is vital to the success of any company. Data analytics provides insights into…

Connor Brooke
December 26, 2018
Customer Experience

How to Use Technology to Improve the Agent Experience

Customer care is an integral part of any successful business. After all, potential or loyal customers will often engage…

James Spillane
October 3, 2018
Customer Experience

How Conversational Commerce is Transforming Customer Service – and Payments

The stats on e-commerce are telling a promising story. According to a recent survey by Square and Mercury Analytics,…

Connor Brooke
August 15, 2018

What Are The Best Practices in Bot Development?

If you happen to be a growing company with a focus on latest technology – chatbots or simply bots…

Connor Brooke
July 7, 2018
Tech & Gadgets

7 Exciting Reasons Why Your Business Needs a Chatbot

For businesses, it has become necessary to solve the queries and problems of the customers to ensure consumer loyalty…

Alan Draper
January 19, 2018
Business Innovation

Top 10 Most Powerful Platforms to Build a Chatbot

I’m sure most of you must’ve interacted with a chatbot by now on Facebook Messenger. It is adopted by…

Alan Draper
January 15, 2018
Digital Marketing

Chatbots Are Reshaping the Way We Do Finance

ChatBots are a piece of software which simulates a human through conversational mediums to perform different tasks which the…

Alan Draper
December 22, 2017

How Interbots Will Change Chatbot Development

In the past couple years, chatbots have made great strides in disrupting the way brands and publishers get to…

Connor Brooke
August 12, 2017
Business Innovation

Common Misconceptions Entrepreneurs Have About AI

Artificial intelligence, or AI, has been a huge topic of conversation over the past few years. While research suggests…

James Spillane
July 28, 2017
Business Intelligence

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